Good product had a broken part they…
Good product had a broken part they made it right a little slow with shipping process
By Mark H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
159 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pocket Door Superstore specialise in Eclisse & Cavity Slider pocket doors which are ideal to maximize small spaces, without taking up floor or wall space.
Pocket Door Superstore (pocketdoorsuperstore.com) has 159 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
159 approved reviews, newest moderated first
Good product had a broken part they made it right a little slow with shipping process
By Mark H.
My order came on time. It came complete. It came undamaged. What more can you ask for. Thank you.
By erik B.
Ben provided excellent customer service. He answered every email I sent and in a very timely manner. If purchasing from pocket door superstore I recommend trying to reach Ben.
By Terry J.
Very great store and prices. Will do business again in the future!
By Catherine C.
Response from Pocket Door Superstore· Sep 15, 2020
Thank you so much for your custom & review Catherine, we hope to see you again in the future!
The kit arrived quickly and once professionally installed, worked beautifully. The soft close system is definitely a plus. Customer service was very helpful throughout the process. I ordered a separate latch kit for a specific look/match with other hardware, but the one included was a good basic choice.
By Rhonda S.
Great communication, easy to work with
By Adam
Ben was knowledgeable and helpful and the order was delivered on time. I would recommend using this company
By Paul B, F.
Thanks for your service during these troubling times
By Daniel M.