Great Customer Service!
I had a great customer service experience. The woman I spoke to was so helpful and very kind! Made my dress shopping experience that much easier. Thanks! :)
By Sabrina
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
232 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to PSBridal.com where you will find only Authentic Designer Bridal and Formalwear at Guaranteed lowest prices. We strive to offer only the best customer service and prices online!
PSBridal.com (plussizebridal.com) has 232 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
232 approved reviews, newest moderated first
I had a great customer service experience. The woman I spoke to was so helpful and very kind! Made my dress shopping experience that much easier. Thanks! :)
By Sabrina
They didn't have what I order in stock but they sent me something better. Thanks
By Pamela
don't know how to rate yet, customer service was fine, but will save my review until I see my pantsuit
By pat
If you have time constraints, don't order from here. It took about 3 months to arrive but it was worth the wait. Everything fit great and good quality fabric was used.
By Paige
Ordered 3 Bridesmaids dresses over the phone and they were extremely polite and very helpful. The transaction went very smoothly and I received a confirmation email within minutes. Now just waiting for the dresses. We were very satisfied!
By Customer
Great price. Still waiting on the dress to come in!
By Customer
The staff at PSBridal.com answered all of my questions provided my bridesmaids with beautiful gowns. The dresses arrived a week earlier than expected and were 70 less a piece than in any other bridal store. The only frustration was that we could not try the dresses on so the sizes were a bit off. If you have a great stream stress available, no fear. Order with confidence. PSBridal.com will make your day special and will not cost you an arm and leg.
By Customer
We ordered Alfred Angelo bridesmaids' dresses from PSBridal.com to save money. The price was fabulous; they arrived earlier than expected, and the dresses were perfect. They were identical to the one in the A.A. store - NOT knockoffs!
By Elaine