Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
38 reviews
PlushterySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dive into the enchanting world of Plushtery, where every plush toy is a bundle of joy waiting to be hugged. Our handpicked collection is all about spreading smiles and sprinkling a little bit of magic into your life. Perfect for both the young and the young at heart, our plush toys are companions for life, sparking imagination and offering comfort. Join us in celebrating the simple pleasures of a snuggle-worthy friend!
Plushtery (plushtery.com) has 38 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
38 approved reviews, newest moderated first
Wish there was a “zero star” ranking! Took two weeks to ship (after I sent an email asking where my order was) and another to arrive. And when I received my order, they only sent one item and IT WAS A DUPE!!! DO NOT USE THIS WEBSITE
By Krysty K.
So I ordered from this site because it seemed like a resale site of legit jellycats. Nowhere does it say they are dupes and with the prices I would absolutely not think that they were not real. I’ve reached out to the company for a refund and waiting for a response. Not okay they sell them and market them as actual jellycats and then send you dupes with the prices they sell them for that is ridiculous . Do not buy from this site!!! Total scam!!
By Tricia
knock off jelly cat
By Runbo C.
Ordered sand castle thought it was a jellycat turns out its not OK that happens but trying to return it for a refund is ridiculous they won't answer our emails they don't have a phone number..does anyone have a phone number this is BS
By rich S.
What they offer as Jellycats are not originals they are fakes. Beware
By Carmelina M.
I was honestly looking for Jellycat plushies that were sold out and though Plushtery never claimed them to be Jellycat brands, the naming and images were exactly like Jellycat's. I felt pretty deceived as the products that came were in packaging with Chinese characters, clearly a dupe of the original and not equal to the original quality at all. If you're okay with that, then go ahead and purchase but I personally wouldn't recommend it.
By Sarah H.
Ordered a stuffed animal toy and received the damaged product, which was clearly fake/imitation of the real toy. The company is a fake. Do not buy anything from them. When I asked to return/refund the product, they did not respond to my queries/emails.
By Josef F.
Plushtery displayed an image of a Jellycat item and then sent me a fake. Customer service hasn't responded.
By Ed
