I love my runner rug
I love my runner rug, it matches my area rug in my living room. Got it in a pretty short time
By Mary E.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
680 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
PlushRugs (plushrugs.com) has 680 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
680 approved reviews, newest moderated first
I love my runner rug, it matches my area rug in my living room. Got it in a pretty short time
By Mary E.
Fast delivery, great price
By Michael
Response from PlushRugs· Dec 29, 2025
Thank you for leaving us a review Michael!
Wonderful experience with customer service, the rug arrived early, and we love it!
By Susan
Response from PlushRugs· Dec 26, 2025
Thank you so much for leaving us a review Susan. We are very thankful for the positive feedback about our team and your new rug! We hope you have a Happy New Year! - The PlushRugs Team
Rug arrived quickly it’s thick well made & I love the zebra pattern, perfect for adding that extra wow factor
By Bobbi
The rug is fantastic. Price is on point. Delivered fast.
By Deidre
Delivery was fast. Love the rug.
By Fern Y.
I never received the rug
By Robert
Response from PlushRugs· Dec 19, 2025
Hey Robert, I'm sorry about any issues with not receiving your rug! I do see here the rug you ordered was advertised as back-ordered at the time of order being placed and is expected to be back in stock around May of next year. Additionally an email was sent on December 1st confirming the current ETA for re-stock. Please let us know if you have any other questions or concerns. We're happy to cancel the order if you do not wish to wait for the re-stock. - The PlushRugs Team
After looking for a while for an affordable wool rug, I stumbled on PlushRugs. I’m always a bit hesitant to order something so large based on a picture online, but decided to take a chance. I’m so glad I did! The colors are just as beautiful as shown in the picture, and this rug completely transforms the look of my living room. I couldn’t be more pleased. Also, it was shipped very quickly & arrived well packaged. I will definitely keep PlushRugs in mind for future rug purchases!
By A J.
Response from PlushRugs· Dec 17, 2025
Thank you so much for leaving such a detailed review Angela! We're so happy to hear positive feedback like this, reminds us we're doing something right! - The PlushRugs Team