Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
654 reviews
PlusCup – Personalized Videos for Kids & AdultsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PlusCup, we create personalized videos that make every celebration unforgettable, from kids’ birthdays to heartfelt messages for adults. Each video features your chosen characters, customized with names, ages, and special messages, all crafted by our editors and delivered within 72 hours.Loved by families and individuals around the world, PlusCup brings joy, smiles, and magical memories to life, one video at a time. ✨ Create your personalized video today at PlusCup.com
PlusCup – Personalized Videos for Kids & Adults (pluscup.com) has 654 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
654 approved reviews, newest moderated first
The Christmas Bluey video was perfect! It almost brought me to tears. My daughters love Bluey and this will be a moment they remember for ever. Thank you guys so much for making this year Christmas very special. I will be ordering again and you guys are now apart of my family!
By Terrell M.
This company is amazing! My granddaughter’s name was mispronounced in the video, so I emailed them to let them know. They responded right away and quickly corrected the pronunciation. I’ve shared their information with all of my family members and highly recommend their services.
By Mary
This video is amazing! Can’t wait to show my kids this video. Thank you for this ❤️
By Kevin C.
This is an awesome site! I can't wait to show my grandson. I will do this year after year updating his picture and the message. I can't wait to do a video for his birthday. I got my video in less than 24 hours so there is plenty of time for you to create this awesome memory for someone special
By mary
Very fast turnaround time, excellent customer service, the video is perfect!
By Shelayn M.
It was a cool creative gesture, nicely organized and clear but it was extremely short for the price.
By Latoya M.
When the video arrived our child’s name wasn’t pronounced correctly. It happens a lot, but I had provided the pronunciation when it was submitted. I reached out and the team requested a voice memo to make sure they would get it right. We got our corrected video back almost immediately and it’s perfect!! We cannot wait for our child to see it! Great customer service and quick response.
By BROWN, K.
What a great idea. I love this and was so excited when I received the finished product within hours of completing the order. My granddaughter has a unique name and it was not pronounced correctly. I sent an email back with a voice message reading out how to say her name and the video was fixed within an hour and is wonderful. Great team and great work!!!
By John G.
