Quality products
Quality products and good selection, customer service and response times are awesome
By Dylan A.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
35 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plunge Crafters is the go-to source for DIY cold plunge equipment — from powerful water pumps, ozone generators, and chillers to insulated stock tank covers and complete build kits. We help everyday people build professional-grade cold plunge setups at a fraction of the cost, with 1–2 business day shipping from Texas and expert support every step of the way.
Plunge Crafters (plungecrafters.com) has 35 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 31 reviews with 5 stars · Clear filters
Quality products and good selection, customer service and response times are awesome
By Dylan A.
Worked perfect for using my Active Aqua chiller with my cold plunge. Super fast shipping as well.
By Joshua
Everything you need for your ice bath and less expensive. Getting all mu supplies from Plunge Crafters from now on.
By Pat
I ordered a new pump for my cold plunge. I did call a plumber to have him install it. Although I think I could’ve done it myself I think it was a good idea to call the plumber. The new pump seems to be working very well. It is creating good circulation. I am happy with the purchase.
By Charlie
Great communication, fantastic product. Very helpful and led me to understanding what I was doing.
By jackgaetano
Great customer service. I had a lot of questions regarding setting up the ozone generator for my Cold Plunge. I was helped beyond what was expected. Even a drawing was provided to me with the way to connect it and the parts/pieces that I would need to include pieces that I had to go purchase elsewhere. Thank you so much for an amazing customer service experience
By Joe C.
I will do business with these guys from here on out. Nathan took the time to troubleshoot my Titan chiller. He was 10x better than Titan customer service.
By Brady A.
people who helpped me were great.
By David