Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
35 reviews
Plunge CraftersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plunge Crafters is the go-to source for DIY cold plunge equipment — from powerful water pumps, ozone generators, and chillers to insulated stock tank covers and complete build kits. We help everyday people build professional-grade cold plunge setups at a fraction of the cost, with 1–2 business day shipping from Texas and expert support every step of the way.
Plunge Crafters (plungecrafters.com) has 35 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 31 reviews with 5 stars · Clear filters
I had a great experience with Plunge Crafters! After seeing all the buzz about Cold Plunges on social media, I purchased the DIY Cold Plunge Kit to try it out for myself. Great customer service. It arrived on time without any issues!
By First time C.
Great quality, fair pricing.
By Joe
I purchased the DIY plumbing kit and it arrived quickly. Their customer service is also excellent. I was so pleased in dealing with them that I also ordered a chiller thru them. I can't say enough good things about this company. They are also quick to respond with any questions you may have. This is 100% the company that you want to deal with for your cold plunge needs.
By Adam R.
The product that I ordered came quick and in great condition. The lid fit as specified on the site and I’m one step closer to having my cold plunge setup.
By Dessert Cold P.
First of all the product is fantastic! Had to turn the cooooold plunge up to 60 degrees! Just too darn cold! Secondarily the customer service has been over the top responsive and positive! Looking very seriously at a sauna next based on my experience!
By Sean H.
Was missing a couple pieces in one of the packages and they shipped 2nd day air without question.
By Jeremy A.
I had an amazing experience with this company from start to finish! The quality of the cold plunge is outstanding, you can tell it's built to last. On top of that, the delivery was faster than expected, and when I had a question, their customer service team was incredibly helpful and responsive. I've been loving the results and couldn't be happier with my purchase. Highly recommend to anyone thinking about getting one, you won't regret it!
By A Q.
Easy site and ordering pricess. Prompt delivery.
By Nigel
