came in with my boyfriend last week and…
came in with my boyfriend last week and staff were so polite and helpful!
By Julietta S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
376 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!).Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America.Together, we’ve been doing this for generations and will continue for decades to come!Through www.plumdiamonds.com, we bringone-of-a-kind, impeccable rings direct to you.
Plum Diamonds (plumdiamonds.com) has 376 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
376 approved reviews, newest moderated first
came in with my boyfriend last week and staff were so polite and helpful!
By Julietta S.
Great communication, super happy with the ring! Estimation of production and delivery time was right on.
By Jaret B.
Response from Plum Diamonds· Jul 27, 2026
Hey Jaret - so glad we were able to deliver on all fronts! Congrats to you both and please visit us again :)
Amazing, easy, affordable, excellent customer service
By Wayne G.
Response from Plum Diamonds· Jul 23, 2026
Wayne, thanks for calling out all we aspire to! We appreciate you and your kind words :)
I could not be happier. Service was top notch. Ring is beautiful. She loves it. Plum team really went out of their way for me.
By Daniel K.
Response from Plum Diamonds· Jul 20, 2026
Hi Daniel! So excited for you both and overjoyed that you both the ring! Thrilled to be a part of your story :)
Start trading
By Finn E.
Absolutely beautiful! Customer service made the process easy.
By Ms
Excellent customer service & my trial box has been so much fun to play with and decide on styles! I haven’t bought the actual ring yet - but I feel confident and secure in ordering from Plum.
By Carrie J.
Plum diamonds is very responsive to questions. Packing was elegant but not wasteful. Excellent quality
By JAMILA P.
Response from Plum Diamonds· Jul 11, 2026
We're so glad you appreciate the packaging! So much thought goes into those details - love that you noticed :)