Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
376 reviews
Plum DiamondsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!).Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America.Together, we’ve been doing this for generations and will continue for decades to come!Through www.plumdiamonds.com, we bringone-of-a-kind, impeccable rings direct to you.
Plum Diamonds (plumdiamonds.com) has 376 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
376 approved reviews, newest moderated first
I am so happy I purchased a ring from Plum Diamonds. Kristy and Renee were so responsive and easy to work with. I got exactly what I wanted and am extremely happy with my stunning ring.
By Molly V.
Response from Plum Diamonds· Mar 10, 2025
Molly, we're so happy we were able to provide you not only with an enjoyable experience but also a ring you love and can cherish! That's our goal with all of our clients; thank you for caring enough to share!
Everything was perfect from start to finish. Great communication! Wonderful try on kit and great delivery. The ring is an absolute dream!
By Ingrid
Response from Plum Diamonds· Feb 28, 2025
Wonderful! We're so thrilled your experience was enjoyable start to finish - thanks so much for caring enough to share that with others. We appreciate it!
The Try-On kit was perfect and came elegantly boxed and easy to use. My soon to be Fiance and I were able to see different types of stones, sizes and bands. We were able to do it in our own home with zero pressure from a sales person or just having others invade on our moment. It still left the actual choosing in my hands, which is important to me as a man.
By Dan A.
Response from Plum Diamonds· Feb 17, 2025
Dan, we could not be happier to hear you had such a pleasurable experience with our kit! Every time we send one out, we hope couples feel the way you did. We can't wait to work with you on the "real" ring!
Plum did great ! Very good at communicating with me . Ring is awesome
By Trey C.
Response from Plum Diamonds· Feb 17, 2025
We're so excited that you think the ring is awesome! The perfect outcome :) Thanks for caring enough to leave a review -we appreciate it!
Beautiful beautiful beautiful!
By Elizabeth T.
Response from Plum Diamonds· Feb 17, 2025
Elizabeth, so kind! Thank you for caring enough to leave a review ~ they're more meaningful to us than you know :)
The entire process of selecting the diamond and setting for it to go into was really easy. I called their customer service phone for additional questions and Renee was really kind, helpful and knowledgeable. The quality of the lab grown diamonds was gorgeous and true to advertisement. 10/10 would recommend again.
By Ellie
Response from Plum Diamonds· Feb 8, 2025
Thanks so much for taking the time and thought to leave a review - it means so much to us and to others considering giving Plum a try. We would love to serve you at Plum again!
By far the best customer service I have ever had. My wife absolutely loves her ring it’s perfect.
By David G.
Response from Plum Diamonds· Feb 4, 2025
David, we are so honored to be the best customer service you've ever had! And a huge bonus that she loves her ring! We'd love to see you at Plum again and we thank you for giving us a try.
The idea for a custom try on kit is AMAZING. Totally took the stress of going into the store and having no idea where to start away. It was such an easy process and curated to exactly what I asked for. Definitely made finding my future ring a fun experience.
By Bailey
Response from Plum Diamonds· Jan 27, 2025
Bailey, we are so thrilled to hear that your experience with the Find Your Diamond Kit was everything we intended it to be! We'd love to have you back for the "real" ring and are so grateful for your review. Thank you!
