Participant PanelReviews of playbookux.com

I've been an active participant of UserTesting.com for more than 8 years. I have done more than 1000+ tests on the platform and average a spotless 5.0 star rating. It's a hobby for me. I don't treat it as a job but as a way to make the world a better place; I frequently go above and beyond to satisfy clients' needs and provide truly honest, thorough, and nuanced feedback. As it turns out, however, I'm not good enough at think out loud studies, so I failed the qualification test for PlaybookUX, with no explanation given as to why. Well, your loss.

It is ironic that a platform with “UX” in its name delivers one of the worst user experiences imaginable. PlaybookUX consistently fails at the basics. The app often refuses to upload recordings, forcing testers to waste hours troubleshooting instead of getting smooth experience. Even worse, after enduring the broken upload process, testers often do not get paid. The platform is unreliable, frustrating, and disrespectful to the people who make it work. As a tester, you are left feeling like your time and effort mean nothing. If there were a way to rate lower than zero, I would. NPS: –100. A platform that claims to focus on UX but clearly has no understanding of it. Researchers please use anything else, literally anything else. BTW my app is still loading as I type this

absolutely terrible experience, i used few times this app to fill surveys online and everytime sth didnt work, firstly, interafce stucked sever times, it took 30 or 40 min to finish task preview for 10 min! secondly when i finished one ux testing and started other the first one was dispalying. yesterday i did anotheor survey where interface stucked several times, finally it uploaded it forever and sudenly crached with error. so everything what i recorded for company was lost.for you peace fo mind stay away from this horrible app. another time resarcher asked me to download some app, this app tried to take over my phone, i wrote to customer service they didnt reply anything. just be aware they dont care about your security

scam you answer 80% of the stuff and then they tell you you don´t qualify for the test.

I had a highly disappointing experience with PlaybookUX. Despite my 14 years of industry experience, they completely ignored my profile. It’s frustrating to see such disregard for seasoned professionals. Save your time and look elsewhere for better opportunities and recognition.

My girlfriend got accepted as a tester and did probably 7+ tests. We could never find out whether this was a legitimate site or not. They said she would earn over $100 for all her tests and we never got it. Over 2 weeks of what could have been job searching wasted on this garbage site.

Stop paying for tests suddenly without any apology or justification. I think they started scamming and stealing money

Scam "market research / paid surveys" platform. As other reviews have pointed out, they are gaming the system on other market research platforms to gain free UX testing and market research. Avoid at all costs. The app is dodgy too and wants way too many permissions. Beware.