All the plants arrived dead
All the plants arrived dead
By Christine
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
48 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plantorb is listed under Hobbies.
Plantorb (plantorb.com) has 48 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 6 reviews with 3 stars · Clear filters
All the plants arrived dead
By Christine
What survived is great. Takes a while to arrive. We really like this but a key plant arrived dried out and dead. Everything else is good.
By EP
The plant orb is a gorgeous concept but do not order in the winter. The plants froze and are all dying. I’m so sad because the orbs are really pretty.
By Cat
The tools I purchased were a ripoff
By Debbie P.
I want to love this but one plant died within 2 days and the other came as falling apart leaves of a plant. One plant and the moss is healthy.
By Heidi B.
Response from Plantorb· Jan 14, 2026
Hi, I’m sorry to hear this. That’s not the experience we aim for. We offer full replacements or refunds for plants that arrive damaged, as well as missing items or hardware issues. Please contact us directly so we can resolve this immediately and make it right. Contact us at: [email protected]
The light didn't work upon arrival. It was also hard to get the layers even as the opening is so small.
By EFBull
Response from Plantorb· Jan 14, 2026
Hi, I’m sorry to hear this. That’s not the experience we aim for. We offer full replacements or refunds for plants that arrive damaged, as well as missing items or hardware issues. Please contact us directly so we can resolve this immediately and make it right. Contact us at: [email protected]