Totally awesome when it comes crypto…
Totally awesome when it comes crypto bot trading i give 10 stars every shareholders dream
By Anthony T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
61 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The World’s Leading Cryptocurrency Exchange with 11 free trading bots.
Pionex.US (pionex.us) has 61 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 35 reviews with 5 stars · Clear filters
Totally awesome when it comes crypto bot trading i give 10 stars every shareholders dream
By Anthony T.
Quick and helpful response from support team! I had questions about verification and sign up bonus, and they helped pretty quickly!
By Nazar K.
Even though I didn't like the answer given, I was impressed that I was able to contact someone quickly with concise questions and and provided with concise accurate answers. That's hard to come by these days in the crypto world. I'm thankful to pionex for providing a real person not an AI answer technical questions without excessive hoops and long waits.
By Bryan C.
It was a fast response.
By Herand Z.
I asked a question to their customer service on a weekend and I got a response within a couple minutes. That is outstanding!
By Bradley P.
By far the best trading app, easy to set up and trade. Low fees, great staff always there to help u wjemmhen u need it the most! Wouldn't trade pionex for anything else. Thank you guys!
By Felix F.
They helped me unlock my acct. i am pleased with the service !
By Anita D.
Haven’t added the app yet, but customer service was fast. The way to get your money in and out (so I inquired) is buy another crypto that has fast and cheap transfer fees and just transfer to another wallet. If that wallet has funds than you can deposit it to your bank from another exchange. XLM and Robinhood work well for me. You still pay small transfer fees (depending on crypto.)
By Daniel S.