Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
97 reviews
Pinpoint PaymentsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Not Just A Payment Processor. We're Your Payment Partner. Tired of getting lost in the fine print? We keep it simple. Pinpoint delivers real savings, real support, and real results.While others charge more and do less, we do the opposite—cutting costs, eliminating stress, and actually showing up when you need us. ✅ Real Support From Real Humans in the US ✅ Full Transparency with No Hidden Fees ✅ Friction-Free Setup To Avoid Disruptions ✅ Quick, Easy, and Simple Approval Process Worried about switching providers? Don’t be. We make the transition friction free, so you can run your business and we’ll handle the rest. Thousands of businesses nationwide trust Pinpoint because we do what others won’t: show up, follow through, and keep things simple.
Pinpoint Payments (pinpointpayments.com) has 97 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
97 approved reviews, newest moderated first
"Dealing with pinpoint payments is truly a great experience! The level of professionalism was second to none from the first phone call. I was given a wealth of knowledge on their services prior to making my decision to utilize them, which made the decision quite simple to make."
By Mike H.
I reached out to PinPoint Payments support specialist team and Sharminy was extremely helpful. She helped me in researching a potential fraud order. If it wasn't for her, I would've lost hundreds in dollars worth of inventory. I cannot thank her enough for her diligent and decisive work.
By Vapeszn
We had been shopping around for a better point of sale machine and processor. Pinpoint gave highly professional and prompt service from inquiry through install and continues to be one of our preferred vendors. In the crowded payment processing market, it’s a great feeling to be so confident in your service. Thanks Pinpoint!
By Paul L.
The team at Pinpoint Payments helped us get merchant accounts when other couldn't come through. Before working with Pinpoint Payments, I had applied for merchant processing through many others (who were recommended) and none were able to procure processing for us (straight sale ecom merchant). We waited for months. The team at Pinpoint Payments was quick to get us processing. Within a week we were up and running. So far no issues. Nico and his team has been very responsive and helpful in recommending solutions, cutting cost and maintaining the mids in good standing. Over all a great team to work with. Glad I found them!
By Gagan S.
Quick, easy and a pleasure to deal with. Have had my account with Pinpoint for a while now. Their team has been great and support has been helpful whenever needed. Would recommend to others seeking a reliable processing relationship
By Eileen
it was fine, I really don't have much to say other than it was a great job.
By Pamela
Great team and customer service! They definitely went above and beyond to get us the best pricing and also the right integration online platform as well
By Shane
Working with Pinpoint was the easiest and see less process I’ve ever gone through in order to obtain my merchant account. I’ve been a loyal client for many years and will always be because they treat me with respect and professionalism and get the job done quick and easy and that in this industry is very hard to come by.
By Bruno
