Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
395 reviews
Pink LilySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Picking out the next must have item of the season is easy when Pink Lily is your favorite online boutique. Enjoy free shipping on all orders over $99
Pink Lily (pinklily.com) has 395 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
395 approved reviews, newest moderated first
I always have a good experience. I had to return something and they were prompt with giving me the gift card. I never have a problem
By FRAN C.
Response from Pink Lily· Aug 3, 2025
Hey Fran! Thanks so much for your support. We're so happy you received your gift card for your return promptly.
Order was sent to old/incorrect address even though all my information had previously been changed to new mailing address. Took weeks to get here and had to pay ($6.55) to get it out of USPS jail. Some items were gifts that instead of hand delivering I now have to mail and spend more $. Prior order was sent to correct (new) address so not sure why there was issue with this order. I still love Pink Lily
By Kelly M W.
Response from Pink Lily· Aug 3, 2025
Hi Kelly! We are so sorry for your troubles with receiving your shipment and for you being charged by USPS to pick the package up. Please email us at [email protected] and we will be happy to further assist you.
Great, fast, accurate customer service! I was unsure of which size to get in the Queen of the Classroom sweatshirt. Customer service replied to my email quickly. The sweatshirt arrived yesterday and it’s darling!! It’s soft with an oversized fit. Looks exactly as pictured. I’m 5’2” 130 lb and ordered a size small
By Natalie L.
Response from Pink Lily· Aug 1, 2025
Hi Natalie! Thank you so much for your kind words. We're delighted that we were able to help you find the right size and appreciate your support.
I'm always hesitant to order clothes online, but the sizing details given were pretty accurate and everything fit. And delivery was quick.
By Melissa S.
Response from Pink Lily· Jul 31, 2025
Hi Melissa! We're so happy everything worked for you and you received your order quickly.
From order to delivery everything was First Clasd
By Cindy
Response from Pink Lily· Jul 31, 2025
Hi Cindy! Thanks so much for your feedback and support!
Love your stuff! It’s great quality!
By Heather B.
Response from Pink Lily· Jul 31, 2025
Hi Heather! We appreciate your support and can't wait to help you put together more outfits in the future.
Cute clothes and accessories. Fast shipping.
By Ashleigh P.
Response from Pink Lily· Jul 30, 2025
We are so happy you enjoyed your order! If you have any questions, please reach out to us at [email protected]
The quality is incredible! Love everything I got!
By Brandy T.
Response from Pink Lily· Jul 30, 2025
Thank you so much for your review. We are so glad you enjoyed your order.
