Pinecone researchReviews of pineconeresearch.com

I thought this site was great until they recently "updated" and changed the way the surveys work. When you got a survey before, it was usually guaranteed. Now, I have not been able to take a survey that I "qualify" for since the "update". I am very disappointed in the new way they work. I have been a part of this research platform for many years and have recommended it to many others. I am sorry for that now, especially people in the last couple months. They don't even bother anymore. I don't think I will bother anymore either. Its really disappointing....

I'm having the same experience as several others. I used to get survey invites 1-2/mo and would qualify for about 98% of them and be able to complete and get compensated promptly. Now I get 5-8 invites per DAY, and I qualify for NONE, or I get denied because the survey "is now closed", even though I received the invite only seconds earlier. This new & improved website is awful. I've written a complaint to them, almost 2 weeks ago, yet have yet to receive any response. Unfortunately, I think I'm going to quit after several years of being a member.

The Website completely changed in the las month. It is now another scam, with fake surveys and no payout. It is now a total waste of time

I’ve had good experiences with them in the past. I just completed an entire survey and then they disqualified me after I completed the entire thing! It is so dishonest to do that without compensation. It’s theft of my data without providing the agreed upon compensation.

I am so disappointed in the new and "improved" Pinecone Research. I had been with them for years and often qualified for their $3 surveys. And yes, they did pay promptly. They were good surveys and not overly long. Since they've changed, I haven't qualified for a single survey. Not one. I have no idea why not, except my experience seems to be that of other survey takers. I am one survey short of being able to cash out and get a $10 gift card. I am really trying to qualify so that I can make that happen, and then it's "Good-bye Pinecone." This just makes me sad. They aren't going to be around long if this is how they treat their loyal base of survey takers who have loved their site.

I've been a member for many years. It has changed over time but still was fun to review products and get compensated for it. But now they have gone way down hill. Since updating their website I never get to participate anymore. I sent them an email going on 2 weeks ago. I got the automated message that they received it but no response even after I reply several times. Very disappointing

I've been part of the panel for around five years, and while my experience with them started off rewarding, fun, and reliable, the last two years have been awful. Before a recent update to the panel, I've tried taking countless surveys when receiving them via email or app, and 90% of the time—if not, 100%—I would start the surveys and answer a few questions before it ends with a "you're not qualified" page. Week after week I would attempt to do just one survey, but I had no luck at all. Also, I would like to add the company offers product testing as one of the benefits of the panel, but I hadn't received and reviewed a single product from them for the past two and a half years, regardless of requesting it as a survey question selection on multiple surveys. Lastly, surveys used to pay out 300 points, which equates to $3.00, but the last survey I've taken rewarded a dollar; I've researched why this is and found out that surveys started paying a dollar on all surveys. I took a break and have returned to the panel one last time after seeing its platform had been updated. While the platform looks neat and tidy with some improvements on layout, organization, and optimization, I've also noticed that surveys come with a guaranteed reward balance, and some read as 300 points. So over the past two weeks, I gave it another shot. I've taken two surveys so far, and both upon completion—regardless of answering everything truthfully and timely—said in the end that "I did not qualify—try another survey." Very frustrating. Every other survey—at least twenty of them so far—that I've been trying to work on these past two weeks keep saying "I do not qualify" and are removed from my dashboard. I'm not sure anymore; I feel like the platform and panel still struggle to offer opportunities for their survey takers. Even when they do, it's like a slap to the face each time when one sits on the computer and goes through a fifteen to twenty minute questionnaire with honest commitment—just to receive nothing in return.

This use to be a great survey site until it recently changed. You get so many surveys daily that you don’t qualify for. If you click on it and it immediately says sorry you don’t qualify, why the heck did they send it?