Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
707 reviews
PigeonlySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We provide you a simple, affordable way to stay in touch with your inmate from any phone, tablet, or computer.
Pigeonly (pigeonly.com) has 707 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
707 approved reviews, newest moderated first
This platform is great it allows me to reach my brother with ease. The user interface can use a bit more upgrade but overall it’s a great tool to have!
By Dara Y.
Response from Pigeonly· Jan 11, 2021
We are pleased that you love the service and are delighted that you are a customer of Pigeonly.
So far, I love the convenience of being able to write letters, send pictures and post cards all from my computer. It allows me to send more correspondence because of the ease of typing my letter and not having to do the leg work. So far, I am a very happy user!
By LEIGH B.
Response from Pigeonly· Feb 22, 2021
Hello Leigh, we are committed to helping your incarcerated loved ones keep a connection with you in an easy and affordable way, I'm so glad our services reflect just that. Thank you for choosing Pigeonly
Setting up my account was really easy, I did have to call customer service for something and they where really helpful. I love having this service to communicate with my loved one
By Nikey
Response from Pigeonly· Feb 22, 2021
we are so pleased to hear you've had a great time with our company! Thank you for this wonderful review, we praise customer loyalty please give us a call and ask about our three, six, or twelve-month subscriptions and what more we have to offer for you when you get a chance. Serving customers like you make our jobs more enjoyable.
I am very impressed with the many features pigeonly has. Customer service was great and more than helpful! Thank you
By Nephateria A.
Response from Pigeonly· Feb 22, 2021
Glad you are enjoying our service, Pigeonly is committed to helping family member stay connected and provide all the resources we can to keep customers connected with their loved ones. We are pleased that you love the service and are delighted that you are a customer of Pigeonly.
Customer service employees are available and understandable.
By Lala
Response from Pigeonly· Feb 22, 2021
Thanks for the awesome review, Lala! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.Give us a call if you need anything. Cheers!
If you have a friend lover or relative locked up you definitely want Pigeonly. They offer fast covenant hassle free ways to communicate with your loved one. In the comfort of your home Write a letter & include pictures from your phone gallery if you want & Pigeonly does the rest.
By Shawna Cotey C.
Response from Pigeonly· Feb 22, 2021
Hi Shawna, Thanks for leaving us such a wonderful review. We are glad that you loved our services, and our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.
Some customer support are great and some jus are really hurtful and disrespectful.
By Sheitica S B.
Response from Pigeonly· Feb 22, 2021
Hi Sheitica, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. I sincerely apologize for the dissatisfaction, please give us a call to tell us more about your experience @1800-323-9895 to make things right with you as soon as possible! We really value your business with us.
Fast and efficient way to get a post cards, greeting cards, photos and letters to your loved ones. Now that my husband is housed and not in quarantine he has been getting my letters and post cards a lot faster. Great app.
By Ashton S.
Response from Pigeonly· Feb 22, 2021
Seeing that you had an amazing experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Pigeonly. We look forward to serving you for all your needs.
