Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
412 reviews
Picture SalonSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Who We Are:Picture Salon is a family owned small business that is focused on fine art giclée printing, and providing the highest quality prints and customer service possible for our clients. We have been working with artists, photographers, designers and numerous fine art museums since 2004.What We Do:-Giclée printing on paper and canvas-Hand stretch gallery wrapped canvases-Dye Sublimation aluminum prints-Greeting card printing-Scanning, proofing, and color matching of original artwork-Proofing of images provided by customers-Photo retouching-Graphic design/layout services-Custom matting-Custom framing-Dry mounting-Laminating of paper prints-Various other dye sublimation products-Worldwide drop-shipping servicesWe Also Provide:-Print sleeves-Backing boards / foam core-Card sleeves and boxes
Picture Salon (picturesalon.com) has 412 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
412 approved reviews, newest moderated first
Employee was so helpful by phone in explaining the order process and options for my photo print. She was very generous with her time. Excellent customer service.
By Nancy M.
Response from Picture Salon· Oct 11, 2023
Thank you so much for sharing your experience! We greatly appreciate your kind words about our employee's exceptional customer service.
I made the mistake of ordering an enlarged online print from an online vendor. When it arrived in the mail it was terrible quality - the colors were washed out, the clarity was poor, and it was somehow even tipped so that the horizontal line was not even horizontal. I was in a panic as I needed something quickly for an event where the photo was needed. I found Picture Salon and ordered online that night for a rush process. I got an email the next morning with an image and a suggestion to change the size slightly to improve resolution. I agreed and the photo was ready to be picked up ahead of the rush order deadline I had provided. The colors were vivid and true to the original image, it was positioned perfectly on the page, and the clarity was perfect! I was so grateful for their timely and professional communication as well as the great product! I will definitely use them again and highly recommend their service!
By Elizabeth P.
Response from Picture Salon· Oct 10, 2023
We're thrilled that you chose Picture Salon and had a completely different and positive experience with us! Your feedback means a lot to us, and we're delighted that our team was able to provide you with a high-quality print that met your expectations, even with a rush order. We take great pride in our attention to detail and commitment to customer satisfaction. It's fantastic to hear that the colors were vivid, the positioning was perfect, and the clarity met your expectations. Thank you for taking the time to share your positive experience and for recommending our services. We truly appreciate your trust in us, and we look forward to assisting you with any future printing needs you may have.
The people I spoke with were familiar with my past orders and understood what I wanted. Everything was shipped as expected. Will definitely use Picture Salon again.
By Faye H.
Response from Picture Salon· Oct 10, 2023
We're delighted to hear about your positive experience! It's great to know that our team members were familiar with your past orders and could provide you with the exact products you wanted. We look forward to working with you again in the future, and please don't hesitate to reach out if you have any more orders or questions.
Very satisfied with the proof I received, as well as the great customer service.
By Consumer N.
Response from Picture Salon· Oct 10, 2023
Thank you for the review! We're happy to hear that you were very satisfied with the proof you received and that our customer service met your expectations.
They had a lot of choices for paper. The printing was perfect. Up front pricing with no surprises. It was printed and sent out quickly.
By JM G.
Response from Picture Salon· Oct 9, 2023
Thank you for your review! We're happy to hear that you had a positive experience with us!
Very nice people and fast friendly service
By Scott K.
Response from Picture Salon· Oct 9, 2023
Thank you for the review!
Outstanding quality at good prices with great service. I’ve used Picture Salon for all of my large-format printing needs for more than a decade. They do excellent work.
By Scott L.
Response from Picture Salon· Oct 6, 2023
Thank you so much for your outstanding review! We're thrilled to have been your trusted choice for large-format printing for over a decade. It's wonderful to know that you've consistently experienced excellent quality, great service, and fair prices with us.
Quick delivery, packaged well, printed beautifully! Great job as always!
By Sarah S.
Response from Picture Salon· Oct 5, 2023
Thank you for your fantastic review! We're thrilled to hear that you had another great experience with us. Quick delivery, secure packaging, and beautiful prints are always our top priorities. We appreciate your continued support and look forward to assisting you again in the future. Thanks for choosing us!