A good site and service overall
I like having the service overall, but occasionally, they will try to bill for existing customer calls. Easily corrected though with a few simple clicks for a review
By Randy
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
42 reviews
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PhysicalTherapists.com is listed under Pharmacy & Medicine.
PhysicalTherapists.com (physicaltherapists.com) has 42 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
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I like having the service overall, but occasionally, they will try to bill for existing customer calls. Easily corrected though with a few simple clicks for a review
By Randy
Physical Therapy.com would be more beneficial for us if they calls were filtered. The call pays off if it is for Physical Therapy, however if they are booking a massage, the call is worth more than the message session and it was not worth the call price your company charges. We have also received other phones calls for services we do not offer. We needed to call to have the charge removed which took time away from our work. I think it would be nice to have the calls filtered and charged based on service they are calling for.
By Heather