Alex Diaz was Amazing
Alex Diaz was Amazing! She helped me navigate through setting up my business phone.
By Carla F.
Response from Phone.com· Aug 31, 2026
Thank you so much for sharing!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
232 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Phone.com helps small businesses stay connected to their customers, wherever work takes them. We provide business phone service designed for owners and teams who need to answer calls, follow up on messages, and make it easy for customers to reach the right person.With Phone.com, businesses can choose a local, toll-free, or custom number and use it across mobile devices, computers, and compatible desk phones. Calling, business text messaging, voicemail, video meetings, and flexible call routing help teams manage conversations throughout the day. Businesses can set greetings and schedules, forward calls, and direct callers to the person or department best equipped to help.Every business handles calls differently, so Phone.com offers options that fit different ways of working. Our mobile apps let team members use their business number while they are away from their desks. ProSIM adds a business line to a compatible mobile phone using the cellular network and native dialer. For businesses that need help answering incoming calls, Live Answer-Connect provides professional human receptionists, while AI Receptionist can answer common questions, route callers, and schedule appointments.Having served more than 50,000 small businesses, we understand that choosing a phone system involves more than comparing features. Setup, flexibility, and access to support matter, too. Our goal is to give businesses practical communication tools that are easy to use and can adapt as their needs change.Whether you work independently, manage a growing team, or spend most of your day with customers, Phone.com helps you keep business conversations moving. Learn more and explore your options at Phone.com.
Phone.com (phone.com) has 232 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
232 approved reviews, newest moderated first
Alex Diaz was Amazing! She helped me navigate through setting up my business phone.
By Carla F.
Response from Phone.com· Aug 31, 2026
Thank you so much for sharing!
Jason was very helpful! He helped me purchase as well as set up our new office phones. Making sure the extensions were correct and getting me other help as needed.
By Alisha F.
Response from Phone.com· Aug 31, 2026
So happy to hear that Jason was helpful.
Rosalind was friendly, professional and knowledgeable.
By leslie V.
Response from Phone.com· Aug 31, 2026
Thank you for sharing. Rosalind is a star.
Alex has a wonderful personality. During our phone call she was very attentive, thoroughly answering all of my questions. Thank you!
By Roberto N.
Response from Phone.com· Aug 31, 2026
Thanks for sharing!
Alexandra was a pleasure doing business with! Keep up the good work!!! 👍
By Mary Jane R.
Response from Phone.com· Aug 21, 2026
So glad to hear that!
Jason was extremely helpful and very friendly! Thank you, Jason, for making my life easier!
By Stephanie O.
Response from Phone.com· Aug 21, 2026
Thank you for letting us know!
The well explained way the phone works.
By Jesse E. V.
Response from Phone.com· Aug 17, 2026
Thank you so much!
He was very helpful with the entire process and transparent when we had questions that were needed to be answered
By Brandon C Critical P.
Response from Phone.com· Aug 14, 2026
So happy to hear that!