phivillaus.comReviews of phivillaus.com

I've been making purchases from Amazon for many many years and I'd have to say this was the absolute worst customer service I've ever experienced. I had some issues with assemble because the holes were not drilled correctly. When I reached out to them they replied back days later with a copy of the same instructions I already had. When I explained the issue again they gave me some incorrect comments from the rep herself. After giving up on getting assistance I just put it together best I could. I then asked about buying additional cushions bc theirs are quite thin. They replied they didn't have any!!! So you have no additional cushions to sell !!! Phi Villa is a really bad company with an even worst customer service team. Will absolutely NEVER buy from them again and I urge ANYONE considering purchasing from them NOT TO. You will REGRET it from day one I assure you..