Responsive and professional
Responsive and professional
By Rebecca S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
728 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Phigora, our mission is to deliver the best experience in buying and selling pre-owned luxury watches, offering exceptional service, authenticity, and value.
Phigora (phigora.com) has 728 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 691 reviews with 5 stars · Clear filters
Responsive and professional
By Rebecca S.
Based upon a single delivered purchase of a luxury watch, I experienced: 1. Overnight free shipping from New York to Santa Cruz, California, 2. The item arrived with an appearance just as depicted within the published high resolution pictures, 3. It worked just as described, 4. It looked absolutely new, though previously owned and more than a decade old, 5 The piece is a great value for the price. 6. Customer service followed up, on the ship date, 7. I bought a follow up luxury watch based upon the above experience.
By Michael
Eccellente, sotto tutti i punti di vista! Excellent, under all point of view! Exelente, bajo todo punto de vista!
By Dario - P.
After a slightly bumpy start where my vintage manual-winding watch needed to be wound every 7 hours instead of 24-36 hours, I contacted Phigora and asked them about that. And they admitted that they had not fully checked it out before they sent it to me in time for Christmas. But their customer service after that was EXCELLENT! They kept the watch for two weeks fixing it so that it now keeps perfect time and stays wound for about 36 hours. I love this watch, and I would definitely go to Phigora the next time I'm in the market for a luxury watch.
By Susannah
PHIGORA is the "real deal" for fine watches and reliability in my book. The attention Mike gave to me and following through without being intrusive via phone and email was perfect. I am a critical customer and wanted a Cartier pasha in MINT condition. It is! The watch was everything he said it was. I'm a fan. Congratulations Phigora. I will certainly contact you first for my next watch.
By Carlton
I couldn’t be happier with my Cartier! Thank you Mike for answering all my questions and making me feel comfortable making my decision.
By Amanda Lee M.
Thank you good communication, quick reply, great understanding it will be pleasure to have business with you Best regards
By Ibraheem K.
Awesome Watch purchase Thanks
By Michael M.