Excellent service
Excellent service. Team members went the extra mile to continue to answer questions and to provide support.
By Jane S.
Response from PHENIX Investigations· Nov 30, 2021
We appreciate the positive comments.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
158 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A Top-Rated Private Investigator Firm
PHENIX Investigations (phenixinvestigations.com) has 158 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
158 approved reviews, newest moderated first
Excellent service. Team members went the extra mile to continue to answer questions and to provide support.
By Jane S.
Response from PHENIX Investigations· Nov 30, 2021
We appreciate the positive comments.
I ordered this "service" after having some sentimental items stolen from me. I gave these investigators the suspects info. They basically just do social media searches for more info and charged me 5k. I was promised some sort of contact with the suspect which never happened. I also tried for several days to contact Phenix for updates and they dodged me. In the end they said they would give me a 1k refund for a 5 start review. I rather lose the whole 5k and save some other clients from this scam. I have all of this in writing via texts and email.
By VC
Fast and accurate work.
By Laura E.
Response from PHENIX Investigations· May 4, 2021
Thank you! Glad we could help.
Joel is always very helpful and ready to assist and answer all my questions. Richard Pullman has been using you guys for years. Thank you.
By Leita A. G.
Response from PHENIX Investigations· May 5, 2021
Great! We appreciate the referrals and look forward to talking again soon.
Great service! If you’re looking to find undisclosed assets, the investigators here will find them. They work diligently to help you.
By customer
Response from PHENIX Investigations· May 5, 2021
We appreciate the vote of confidence :)
PHENIX Investigations provided great customer service. They were thorough in their investigation and made a follow-up telephone call to discuss the findings.
By Philip
Response from PHENIX Investigations· May 5, 2021
Great review and we appreciate your business.
Fantastic service and very quick response.
By customer
Response from PHENIX Investigations· May 4, 2021
Much appreciated :)
Phenix did what they said and in the timeframe that they promised. When I had questions on the initial report, they quickly re worked it. I am impressed by their ability to gather information in various states. The firm is easy to deal with.
By Dennis
Response from PHENIX Investigations· Apr 19, 2021
Thank you for your positive review. It is always a pleasure to work with you!