Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shield Merchant stands out as a trusted ally for small- and mid-sized businesses navigating the challenges of payment processing and cash-flow protection. With over 16 years of experience and more than 450 clients served annually, we specialize in Protected Payment Processing—negotiating merchant accounts that resist freezes or disruptions due to predatory collection practices.Complementing this with expert-driven Business Credit & Financing guidance, we help clients build healthy credit profiles and avoid predatory merchant cash advances. Additionally, our Digital Media & Design services—including web design, SEO, and social campaigns—equip businesses to expand their brand and customer reach. From business owners to attorneys and debt advisors, our customized solutions are designed to preserve revenue, empower legal and financial negotiations, and safeguard your cash flow—because your funds are the lifeblood of your operations.
Shield Merchant (shieldmerchant.com) has 6 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
6 approved reviews, newest moderated first
Matt Price with Shield Merchant is without a doubt the most customer service oriented loyal person I know. Great company! Highly recommend Shield Merchant and Matt. Matt gives you a level of service that you will not find anywhere else. Thank you for all that you do Matt. My company and more specifically myself are extremely grateful for the level of service you provide.
By Michael G.
We feel protected by this firm and have been freed from concern about funds being seized!!
By Blaine G.
They are the best I engage with them about a year ago and not one single little issue what so ever they delivery what they promised money comes to the account correctly everything is smooth easy and is highly recommended
By Marcelo P.
I began working with Matt & Jessica in April of this year, I could not be happier with the decision. From the beginning, my merchant services have been easy to process, as well as secure. Customer service is key for operating my business, I have found that with Shield. Highly recommend to anyone needing secure processing services.
By ERIK
Matt and Jessica were incredibly helpful in helping me get set up with a new merchant account and payment gateway. Their service level and attention to detail was exceptional and they made the entire frictionless. Very much appreciate the help they provided.
By Giora M.
Response from Shield Merchant· Sep 28, 2025
Thank you, Giora! We very much appreciate the opportunity to serve your business.
This is a great company who cares about their customers. They are very personable, knowledgeable and easy to work with. They always have time to help out. Every time i've called they have either answered the phone or called me back in a timely manner. We use and would recommend this company for your business needs.
By GoodCents Pest C.
Response from Shield Merchant· Sep 25, 2025
It is an absolute pleasure to work with GoodCents Pest Control and we very much appreciate the opportunity to serve your business!
