Great company
Great customer service, fast shipping and beautiful fish
By Jonathan
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
884 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Online Tropical Fish Store & Pet Shop serving the San Diego area. We specialize in Aquascaping, Flowerhorns, Arowana, Cichlids, Rare Plecos, Discus & many other rare & exotic Tropical Fishes from all around the world! We also carry a huge variety of f...
Pet Zone Tropical Fish (petzonesd.com) has 884 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
884 approved reviews, newest moderated first
Great customer service, fast shipping and beautiful fish
By Jonathan
Called the shop and they told me exactly what to do and my fish and snails where at my door less than 24 hours later alive and well.
By Newton F.
Had a small problem with my order. Contacted their online phone number and the problem was resolved with outstanding results. Excellent customer service. Thanks!!!
By Roland W.
My order has been pending shipment over a week, contacted super not even an email response
By Chaz C.
Response from Pet Zone Tropical Fish· Jan 14, 2022
Hi there! We appreciate your review and feedback. If you can get in touch with us via phone or email with your order info, our team is more happy to see what may have went wrong with the order. This business is our livelihood and we would never do anything that would risk our reputation or put other fellow hobbyists at odds with us hobbyists ourselves. Hobbyists for hobbyists, woot woot! We're here to help.
Haven't recieved my fish yet Order # 10137
By Gregory B.
Response from Pet Zone Tropical Fish· Jan 14, 2022
Hi there! We appreciate your review and feedback. If you can get in touch with us via phone or email with your order info, our team is more happy to see what may have went wrong with the order. This business is our livelihood and we would never do anything that would risk our reputation or put other fellow hobbyists at odds with us hobbyists ourselves. Hobbyists for hobbyists, woot woot! We're here to help.
Bad costumer service. They have reasons alll of the questions even if your explaining whats going on your fish with a swim bladder disorder or flipover.
By Pj A.
Response from Pet Zone Tropical Fish· Jan 14, 2022
Hi there! We appreciate your review and feedback. If you can get in touch with us via phone or email with your order info, our team is more happy to see what may have went wrong with the order. This business is our livelihood and we would never do anything that would risk our reputation or put other fellow hobbyists at odds with us hobbyists ourselves. Hobbyists for hobbyists, woot woot! We're here to help.
Great communication and understanding of exactly what I was asking. Thank you guys so much!!!! Will order again hopefully soon
By Allynn G.
My experience has been great. I bought some fish from Pet Zone and they came promptly and safely. They then gave me a 5 dollar off credit and I made this purchase with that credit. Got some food for the fish with the credit and this was also delivered promptly. Overall a great experience. Highly recommended.
By Kervin