Not as pictured and Lance was not willing to help.
I have been purchasing tags, collars and leashes from your company for well over a decade. One of my recent purchases (my last order), I ordered an orange collar for my male pitbull as PICTURED on your website. I received a hot pink, red, orange thing instead, completely different from the picture on your website. I phoned your company and spoke to Lance about this. He said that this is bright orange and it is what I ordered; that i had to pay to return it and they would look at the color (I guess my color knowledge is not good enough for them although I had previously worked at DuPont as a color matching specialist due to my keen eye in color variations). This is insulting. I am not going to waste my time and money returning this horrid color (which I am sure is what he is counting on); but I will NEVER order from your company again. I will purchase from the competitor from now on for my three dogs (and all of my pets). Thanks for the insult and waste of time and money.
By Marilyn and Ryne A.


