Pettable ESAReviews of pettable.com

Response from Pettable ESA· Jul 22, 2025

Hi Suzanne, Thank you so much for sharing your experience! We’re happy to hear the process was quick, easy, and that you felt supported without any unnecessary add-ons. We understand pricing can be a consideration, and we truly aim to make the value worth it. especially when it means keeping your companion by your side. If you ever need support in the future, we’ll be here for you. Thank you for trusting Pettable with your ESA needs!

Response from Pettable ESA· Jul 22, 2025

Hi Shaina, Thank you so much for your kind words! We're thrilled to hear that Lauren made the process smooth and that everything felt easy for you. Our goal is always to make your experience as stress-free and supportive as possible. Thank you for choosing Pettable for your ESA needs!

Response from Pettable ESA· Jul 18, 2025

Hi Kianblo, Thank you so much for your kind words! We’re glad to hear that you found our service clear, easy to understand, and fast, that’s exactly the experience we strive to provide for every one of our clients. If you ever need assistance in the future, whether it’s for renewals, documentation updates, or general questions, please don’t hesitate to reach out. Our support team is always here and happy to help. Thank you again for trusting Pettable with your ESA needs!

Response from Pettable ESA· Jul 18, 2025

Hi Jamie, Thank you so much for your wonderful feedback! We're truly glad to hear that you had such a positive experience with Pettable. It means a lot to us that you found our service amazing and felt supported throughout the process of certifying your emotional support animal. We know how important it is to have your ESA recognized, and our team works hard to make sure every client receives compassionate, professional, and timely support. Your recommendation means the world to us and to others who may be seeking a reliable and trustworthy service. If you ever need assistance in the future, whether it’s a renewal, an additional letter, or just a question, please don’t hesitate to reach out. Thank you again for trusting Pettable with your ESA needs!

Response from Pettable ESA· Jul 18, 2025

Hi Morgan, Thank you so much for your kind words! We're so glad to hear that working with Kya M. has consistently been a positive experience for you. She truly embodies the compassion and professionalism we aim to provide at Pettable, and we're thrilled that her kindness and efficiency have made such a lasting impression. It's always great to hear from returning clients like you who continue to put their trust in us year after year. If there's ever anything you need whether it's support, updates, or future renewals, we're always here to help. Thank you for continuing to trust Pettable with your ESA needs!

Response from Pettable ESA· Jul 17, 2025

Hi Stacie, Thank you so much for the glowing five-star review! We’re thrilled to hear that you had a great experience and that your ESA letter arrived sooner than expected. Making the process fast and smooth is what we strive for, and we're so glad we delivered. Thank you for recommending Pettable — we truly appreciate your trust and support!

Response from Pettable ESA· Jul 17, 2025

Hi Bryce, Thank you for sharing your experience. We’re really glad to hear the initial ESA letter process went smoothly for you, but I’m truly sorry about the delay with your college form. You're absolutely right, once the $50 fee is paid, the turnaround for additional documentation like school forms should be timely, and we apologize that it’s been 5 days without a response. We understand how important this is, especially when working around school deadlines, and not hearing back can be incredibly frustrating. We also really appreciate your suggestion about showing therapist availability that’s a thoughtful idea, and we’ll definitely share it with our team to explore how we can improve communication and transparency moving forward. In the meantime, our support team will follow up right away to check on your request and ensure your form gets completed as soon as possible. You’re welcome to reach out directly at [email protected] or call us at (855) 920-0323 for quicker assistance. Thanks again for your patience and helpful feedback — we’re on it.

Response from Pettable ESA· Jul 17, 2025

Hi TTD, I’m so sorry to hear that you didn’t receive your scheduled call that’s absolutely not the experience we want any of our customers to have. If you haven’t already, please reach out to us at [email protected] or call us directly at (855) 920-0323, and we’ll make this right as quickly as possible. Whether that means rescheduling your appointment or issuing a refund, we’ll prioritize your case and make sure you’re taken care of. We truly appreciate your patience and the opportunity to fix this.