Pettable ESAReviews of pettable.com

Response from Pettable ESA· Aug 21, 2025

Hi L.S. Cypress, We’re so glad to hear your renewal process was easy and straightforward! It’s wonderful that your provider supported you with timeliness, clarity, and thorough care while also making you feel respected and understood throughout the evaluation. That balance of professionalism and compassion is exactly what we strive for. It means so much to know you plan to continue with Pettable for the foreseeable future. We’re honored to be a trusted part of your ESA journey. Once again, thank you for trusting Pettable with your ESA needs!

Response from Pettable ESA· Aug 12, 2025

Hi Brittany, We’re very sorry to hear about your experience. We understand how upsetting and frustrating it can be to feel unheard during such an important conversation. While our licensed providers make their own independent evaluations based on their professional judgment and the information provided, we recognize that the interaction you described did not leave you feeling respected or valued. We’d like to review your case in detail to ensure everything was handled appropriately and to see what steps we can take to address your concerns. Please reach out to us at [email protected] or call (855) 920-0323 so we can look into this further and discuss possible next steps. Your feedback matters, and we want to make sure you feel your concerns are taken seriously.

Response from Pettable ESA· Aug 12, 2025

Hi Molly, We’re so glad to hear that Kyra provided you with excellent service and was able to get your letter to you so quickly. Delivering both quality care and efficiency is exactly what we strive for, and it’s wonderful to know Kyra met those expectations for you. Thank you for trusting Pettable with your ESA needs!

Response from Pettable ESA· Aug 12, 2025

Hi Natalie, Thank you for sharing your experience. We’re sorry to hear that your interaction with the provider felt short or lacking in compassion, that’s not how we want clients to feel during this process. While our licensed providers make independent evaluations based on their professional judgment and the information provided, we understand how disappointing it can be when the outcome isn’t what you expected. We’d like to review your case to ensure everything was handled appropriately and with the care you deserve. Please contact us at [email protected] or call (855) 920-0323 so we can follow up directly. We'll be on the lookout for your message.

Response from Pettable ESA· Aug 12, 2025

Hi LaFrance, We’re so happy to hear that you found our website easy to navigate and that your provider was understanding and supportive of your situation. It warms our hearts to know her help allowed you to keep your baby, that’s exactly why we do what we do. It’s an honor to have earned your trust for three renewals, and we’re truly grateful you chose to continue your journey with us. Your loyalty means so much to our team, and we’re glad we could make each experience a positive one. Thank you for trusting Pettable with your ESA needs!

Response from Pettable ESA· Aug 12, 2025

Hi Cheryl, Thank you for letting us know! We completely understand how easily that can happen, and we’re glad you were able to fix the issue so you won’t miss the call. To help us get you reconnected with Lauren as quickly as possible, please email us at [email protected] or give us a call at (855) 920-0323, and our team will assist you in rescheduling. We appreciate your patience, and we look forward to completing your process soon. Thank you for trusting Pettable with your ESA needs.

Response from Pettable ESA· Aug 12, 2025

Hi Sandra, We’re so happy to hear you’d rate Pettable 5 stars! It means so much to know we could help you get the document you needed quickly so you could keep your dogs with you during your move. We understand how important they are in bringing comfort and support during stressful times, and we’re honored to have played a part in keeping them by your side. It’s wonderful to hear you found our team helpful and prompt in returning your paperwork as that’s exactly the experience we strive to provide for every client. Thank you for trusting Pettable with your ESA needs!

Response from Pettable ESA· Aug 12, 2025

Hi Hope, We’re so glad to hear you found the process super easy and that your assessment felt fair and unbiased. It’s wonderful to know you received your letter the day after your appointment, that’s exactly the efficiency and care we aim to provide. Thank you for choosing Pettable!