Quick
The whole experience was super quick. I got my letter 15min after my call
By Raquel S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
The whole experience was super quick. I got my letter 15min after my call
By Raquel S.
Very quick process, easy and affordable priced. The phone call lasted less than 5 minutes.
By Jordan C.
Very thorough thank you
By Hillary S.
I've had an awesome experience with Pettable! The process is straightforward and easy. Daniel F. was super-friendly and accommodating. I appreciate a simple interaction - it's hard to receive good customer service nowadays. I would recommend Pettable to anyone who needs it!
By Z. L.
Quick and easy
By Melissa
Using pettable was so easy and straightforward. The consultant was very nice and respectful. Soon after my meeting i received my letter through email and was on my way.
By Jacob
I am absolutely 100% satisfied with my overall experience with Pettable! I felt as though my experience was incredibly thorough, thoughtful, protective, and helpful! Everything happened organically as was exactly what I needed. I am profoundly grateful for my experience!
By Raven M.
The counseling staff was so comforting and understanding. That meant a lot to me especially going through everything I’m going through right now.
By Jacqueline K H.