Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
I would rate you guys 5 stars for being so understanding and accommodating. You guys got me my letter very fast especially after hearing we wanted to to adopt our cats ASAP. You also took the time to listen to my emotional needs which meant a lot. Thank you again.
By Viviana C.
Quick and easy process! I was able to receive my ESA letter for my 2 cats within 5 minutes of my consultation. I highly recommend Pettable to anyone looking to get their fur babies registered as ESAs!
By Quay
Thank you very much !!!
By ANA CAROLINA FARIAS DOS S.
Easy to use, and was pretty quick
By Nathan
The therapist was kind and assisted in reviewing why I am encouraged to have emotional support animals. She understood what I am facing and never judged me.
By Lisa
Love Pettable! The process was extremely simple and Dr. W was so professional and helpful. I was able to get my expedited appointment and documents in a timely manner. Thanks to Pettable, I have been able to travel with my PSD without any issues. I have already recommended Pettable to my friends and will continue to speak highly of Pettable.
By Andrea
Thank you for truly taking into account my conditions. As well as giving my pets the ability to stay by my side as they should be.
By Kayla
Great experience and so easy!
By Jesse
