Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Very professional. Fast service. And friendly staff.
By Larry B.
Response from Pettable ESA· Oct 28, 2025
Hi Larry, We’re so glad to hear that you found our service professional, fast, and friendly. Our team works hard to make sure every step of the process is smooth and supportive, and it’s wonderful to know that your experience reflected that. We truly appreciate your feedback and the trust you’ve placed in us. Thank you for trusting Pettable for your ESA needs!
Wendy was very informative and friendly! Made the process easy
By Phyllis L.
Response from Pettable ESA· Oct 28, 2025
Hi Phyllis, We’re so happy to hear that you had a great experience! It’s wonderful to know that Wendy was informative and friendly, and that she made the process easy for you. We’ll be sure to share your kind words with her — she’ll be delighted to hear them! Thank you for choosing Pettable!
Easy to sign up, easy to pay and the best communication. My DIL told me about it and I’ve already told 2 of my friends about them.
By Wendy M.
Response from Pettable ESA· Oct 28, 2025
Hi Wendy, We’re so glad to hear that choosing Pettable turned out to be a great decision for you! It’s wonderful that you found the process simple and communication smooth throughout. We truly appreciate you spreading the word and recommending us to others — that means a lot to our team. Thank you for choosing Pettable for your ESA needs!
It was a very easy process & the therapist I spoke with was so kind.
By Linda G.
Response from Pettable ESA· Oct 28, 2025
Hi Linda, We’re so happy to hear that you had a great experience! It’s wonderful that you found the process easy and that your therapist was kind and supportive during your session. We’re grateful you trusted us to help you through this journey. Thank you for choosing Pettable for your ESA needs!
I have had two great experiences with Pettable.com, most recently with Kya Miller LICSW, LCSW. She was friendly, professional, and able to assist me in getting the documentation that I needed. Highly recommend!
By Bryan P.
Response from Pettable ESA· Oct 28, 2025
Hi Bryan, We’re so grateful to hear that you’ve had two great experiences with Pettable! It’s wonderful to know that Kya provided you with such professional and friendly support. She’s dedicated to ensuring each client feels cared for and confident throughout the process, and we’re thrilled she was able to assist you in getting the documentation you needed. Your recommendation truly means a lot to us, and we’re honored that you continue to trust Pettable for your ESA needs. Thank you for choosing Pettable!
I was unsure as to how this service worked but everything was easy to schedule. They remind you if you have anything pending before your appointment. I spoke with Kya Miller, LICSW, LCSW and it was a pleasant experience. I got results fast. Thank you!
By Ellie
Response from Pettable ESA· Oct 28, 2025
Hi Ellie, We’re so glad to hear that you had a great experience with us! It’s completely understandable to feel unsure at first, but we’re happy to know that you found the process easy to schedule and appreciated the reminders before your appointment. It’s wonderful that your session with Kya was pleasant and that you received your results quickly. We truly value your trust and are delighted that we could make your experience smooth and stress-free from start to finish. Thank you for choosing Pettable!
Pettable made the process of getting my ESA letter so easy & fast! I highly recommend them.
By Marisol R.
Response from Pettable ESA· Oct 28, 2025
Hi Marisol, We’re so happy to hear that you found the process of getting your ESA letter easy and fast! Making things simple and stress-free for our clients is always our goal, and it’s wonderful to know we delivered that for you. Your recommendation truly means a lot to us and helps others feel confident in choosing Pettable, too. Once again, thank you for trusting us with your ESA needs!
Very simple, straight forward, and timely process. Any information or questions that I had were easily found on the website before I even committed to selecting Pettable for my ESA documentation, which gave me confidence that they were knowledgeable on what I needed and what is provided.
By Chris
Response from Pettable ESA· Oct 28, 2025
Hi Chris, We’re so glad to hear that you had such a smooth and confident experience with Pettable! It’s wonderful to know that you found the process simple, straightforward, and timely. We’re especially happy that the information on our website helped answer your questions and gave you confidence in choosing us as transparency and clarity are things we truly strive for. We’re grateful you trusted Pettable for your ESA documentation and are thrilled that we could make the experience stress-free for you. Once again, thank you for choosing Pettable for your ESA needs!
