Thank you Pettable!
This was a very quick and easy process. Thanks Pettable!
By Cody
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
This was a very quick and easy process. Thanks Pettable!
By Cody
Everything prompt, exactly as promised and everyone including customer service was super friendly and helpful!
By Annie D.
Straightforward, simple, and incredibly effective!
By Johnathan
It was fast and the woman I spoke to was incredibly kind
By Quinn
Very easy, didn't cause to much unneeded stress.
By Stephanie
Very helpful and straightforward process.
By Kaylie
Outstanding support, very reliable. Would recommend it to everyone.
By Nathan
I paid for the for the express letter, got my letter minutes after my consultation which was nice, therapist was nice too. However my letter was denied, as it had a false address and number and it wasn’t from an actual health provider. I contacted support team to explain my situation and hopefully get a refund. They told me they could not refund me unless I showed proof I filed a complaint with hud but how can I put a complaint if I was given a letter with false information. I lost my $200 and have to find a new place where they’ll take my pet
By Karen
Response from Pettable ESA· Dec 6, 2022
Hi Karen, I'm sorry to hear about your experience with Pettable. I believe there must have been a misunderstanding about your situation with your landlord. Please feel free to reach out again at [email protected] to further assist you with your concern. Thank you.