Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Kya Miller was amazing! She was considerate and caring. I'm really glad that I got to work with her on such short notice.
By KHuynh
Response from Pettable ESA· Nov 14, 2025
Hi KHuynh, Thank you for sharing your feedback! We're so glad to hear that your clinician was considerate and caring, especially on such short notice. It’s wonderful to know you felt supported during the process — that means a lot to us. Thank you for trusting Pettable for your ESA needs!
My experience with Kya Miller, LICSW, LCSW. was very professional. Her questions helped me understand myself more. I was very happy to be approved for my 2 dogs. I received my letter quickly & now feel less worried about our future knowing my dogs will always be with me. I appreciate this organization for helping people like us. God Bless
By Gerald
Response from Pettable ESA· Nov 14, 2025
Hi Gerald, Thank you for sharing your experience with us! We’re so glad to hear that Kya Miller provided such professional and thoughtful support, and that her questions helped you gain even more clarity and confidence. It’s wonderful that you were approved for your two dogs and received your letter quickly. That peace of mind is exactly what we want for every pet parent. Thank you for trusting Pettable for your ESA needs!
The whole process was easy, quick, and reliable. I answered a few questions, scheduled an appointment at a convenient time with Dr. Heather Bernhart, and after a short conversation, I received my ESA letter that same night. I sent it to my new landlord, and all pet fees were waived. Now I can live peacefully with my beautiful cat, free from any extra charges.
By Luis Rodolfo Nunez C.
Response from Pettable ESA· Nov 14, 2025
Hi Luis, Thank you so much for sharing your experience! We're thrilled to hear that the process was quick, reliable, and stress-free for you. It’s wonderful that Dr. Heather Bernhart was able to assist you so efficiently and that you received your ESA letter the same night. Even better that your new landlord accepted it right away and waived all pet fees — that peace of mind with your cat is exactly what we hope to provide. Thank you for trusting Pettable for your ESA needs!
My provider, Kya Miller, LICSW, LCSW, was responsive, caring, and extremely helpful.
By Nate
Response from Pettable ESA· Nov 18, 2025
Hi Nate, Thank you for sharing your fantastic experience! We're so glad to hear that Kya Miller, provided responsive, caring, and extremely helpful support throughout the process. She’s truly dedicated to making every client feel supported, and we’re happy she made a positive impact on your experience. Thank you for trusting Pettable for your ESA needs!
I completed an appointment with Trish Bellante. I recently lost my job as a federal pharmacist due to government funding pull and also just lost a family member. She made me feel some comfort and hope with knowing my animals will be able to be with me. Thank you so much. Could not recommend her and this service more.
By Jessica F.
Response from Pettable ESA· Nov 18, 2025
Hi Jessica, Thank you so much for sharing your experience. We’re truly sorry to hear about the challenges you’ve been facing — losing a job and a loved one at the same time is incredibly difficult. We’re grateful that Trish Bellante was able to offer you comfort, hope, and reassurance during such a heavy moment. Your animals are an important source of support, and we’re glad we could help ensure they remain by your side. We appreciate your kind recommendation and are here for you anytime you need us. Thank you for trusting Pettable for your ESA needs!
Service was excellent. Scheduling was easy and availability was plentiful. My official ESA letter was available in 24 hours. I have nothing but great things to say about pettable!
By Christopher J.
Response from Pettable ESA· Nov 18, 2025
Hi Christopher, We’re so glad to hear that your experience with Pettable was smooth and stress-free. It’s great to know that scheduling was convenient for you and that you received your ESA letter within 24 hours. We truly appreciate your kind words and are grateful for your trust in our team. If you ever need anything in the future, we’re always here to help. Once again, thank you for choosing Pettable!
Dr. K aka Kamaria Taylor McCune, LPC. From one LPC to another, this interaction was extremely unprofessional. My phone consultation with Dr. K was uncomfortable from the start. She came across as rude and passive-aggressive, asking questions in a way that felt more like she was challenging my diagnosis rather than trying to understand it. The tone was invasive and dismissive, and it absolutely did not feel like a safe or supportive space.
By Miranda N.
Response from Pettable ESA· Nov 11, 2025
Hi Miranda, We’re truly sorry to hear about your experience with your consultation. What you described does not reflect the professionalism, empathy, or respect we expect from our licensed clinicians, and we sincerely apologize that your interaction left you feeling uncomfortable and unsupported. Every client deserves to feel heard, validated, and safe during their assessment especially when discussing sensitive personal matters. We take this feedback very seriously and would like to review your case in detail to ensure it’s properly addressed. Please contact us at [email protected] or call (855) 920-0323 so we can connect you with a different provider if you’d like and make things right. Thank you for bringing this to our attentio. Your feedback helps us uphold the level of care and compassion that every Pettable client deserves.
Dr. Cook was really nice, called on time and was overall helpful
By Nathalie
Response from Pettable ESA· Nov 18, 2025
Hi Nathalie, Thank you for sharing your experience! We’re so glad to hear that Dr. Cook was kind, punctual, and helpful during your appointment. It’s wonderful to know the process felt smooth and supportive for you. If you need anything else along the way, we’re always here to help. Thank you for trusting Pettable for your ESA needs!
