A good experience.
The therapist asked probing questions. He was very professional. I was able to explain that each of my two cats provides me a specific emotional benefit.
By Virginia
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
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Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
The therapist asked probing questions. He was very professional. I was able to explain that each of my two cats provides me a specific emotional benefit.
By Virginia
Very professional
By Jeffrey W.
Therapist was very understanding and patient.
By John
My Pettable therapist was very understanding. Prior to my appointment, I had anxiety talking about my reasons why I needed my emotional support form but my therapist made me feel comfortable doing so. Highly recommend
By MLG
This was quick easy and dignified. I didn't feel judged for needing the assistance of a service dog and was provided with appropriate documentation. I would recommend pettable to anyone needing a prescription for their service dog.
By CA
The psychologist was very professional and easy to talk. She explained the process in a clear way
By william
Everything went really smoothly and the process was very easy. I was a little disappointed that there was spelling errors on the ESA letter as well as the breed of my dog was incorrect. My dog is Australian Shepard mix but was listed on the letter as lab/ Australian shepherd mix. Therapist reviewed the documents i submitted and completed the Letter prior to phone conversation. Phone call was to be used only if i had questions.
By Meghan H.
Response from Pettable ESA· Dec 27, 2022
Hi Meghan, thanks for sharing your journey with Pettable. We are taking note of your points and rest assured that we're doing our best to make our service better as we progress. If you need further assistance with your ESA letter, please reach us at [email protected] so we can better assist you. Thank you.
Helped me out a lot
By Hung