Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Very quick turnaround- although I did pay extra to have speak to a therapist the same day. After a pleasant 15 min conversation with the therapist, she sent me the letter immediately. It was very well accepted by my leasing office, and with no issues.
By Jelena
Response from Pettable ESA· Jan 5, 2023
Thank you for sharing your overall experience with Pettable, Jelena! Once again, thank you for trusting Pettable with your ESA needs.
I was having anxiety panic and depression attacks at the time of my transaction needless to say I was impatiently short-tempered and did not interpret what I read or heard properly, as a result, I missed my appointment. The point is you guys are amazing. Thanks for your patience all of you are five stars plus. Above and beyond. Thank you.
By Martha W.
Response from Pettable ESA· Jan 5, 2023
Hi Martha, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
My talk with my assigned pettable agent was so easy. She was so helpful and navigated me through the process.
By Heather
Response from Pettable ESA· Jan 5, 2023
Hi Heather, we're happy to know that you are satisfied with our services. Thank you for trusting Pettable with your ESA needs!
I have nothing but great things to say about Pettable. Dr. White was super friendly, helpful, and made the certification process very quick and easy. She was very understanding of my situation, and made me feel so comfortable during the entire process.
By Nathan
Response from Pettable ESA· Jan 5, 2023
Hi Nathan, we feel you! and we're happy that our clinicians were able to help you feel comfortable with the process. We thank you for trusting Pettable with your ESA needs!
Very easy and great experience. Completed assessment over the phone while traveling and no issues getting accepted from my housing provider.
By James
Response from Pettable ESA· Jan 6, 2023
Happy to know that you are satisfied with our services, James. Thank you for trusting Pettable with your ESA needs!
Pettable allowed me to live without stress and worry in keeping my pets with me. I need them for emotional support. Samanatha was kind and understanding, she got me my letter immediately after our phone conversation!
By Sara
Response from Pettable ESA· Jan 6, 2023
Hi Sara, we're glad to know that you are able to receive your letter in a timely manner. Thank you for trusting Pettable with your ESA needs!
This service was great. They were able to help me immediately. Very glad I went with pettable.
By Maira
Response from Pettable ESA· Jan 6, 2023
Thank you for your feedback, Maira! We’re happy to know that you are satisfied with our services. Once again, thank you for trusting Pettable with your ESA needs!
The process was quick and easy.
By Cristopher
Response from Pettable ESA· Jan 6, 2023
Hi Christopher, we appreciate your feedback and we wish you the best of luck!
