Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
The therapist I worked with was great! Timing of letter as promised. Thank you for this wonderful service. My healthcare providers suggested I get a service dog, but due to institutional policies, they do not get involved in helping patients get one.
By Patti
The support personnel make sure all questions are answered. Response time was within an hour to any emails I sent. I got an appointment at a time that worked best for me and within 24 hours I had my letter and was able to move into a new apartment with no problems. Extremely happy with Pettable
By Theresa S.
Lakia Washington was thoughtful and took the time to understand our personal situation.
By Jonathan
Service was quick and efficient. Received my letter same day.
By Chioma
The process was easy and fast. Just what I needed.
By Madison
Pettable treated me great, I love how they would reply to my emails quickly. They helped me with every question I asked. And working with pettable was easy. I recommend pettable for all your furry family needs.
By RuizG
Professional, prompt service.
By Kathleen
The best place to get a esa letter, they are some of the nicest people you will ever talk to about getting a esa form. As well they will help with any other forms you need filled out.
By Jeff
