Quick appointment and letter turnaround…
Quick appointment and letter turnaround time.
By Addis
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Quick appointment and letter turnaround time.
By Addis
Super easy and helpful on getting my letters for my ESA pets it wasn't just for housing purposes they do help a lot with my mental health problems
By Aspen
Quick and easy. Talked to a licensed provider and he validated my diagnosis.
By Queeny Mae D.
Friendly people
By Robert
Very disappointed that the 15 minute interview was rushed and felt impersonal. Unsurprisingly, the letter it generated was clearly “boilerplate”; the therapist simply filled in blanks in her template letter. The letter is thus nonspecific and superficial.
By MeridithLMiller
Response from Pettable ESA· Jan 31, 2023
Hi Meredith, we hear you! Please feel free to reach out at [email protected] so we can help you out on this. Thank you!
Overall it was great. It was easy and quick. It was expensive though. I had to get another document signed that my apartment required and it was another $30 for that. Seems a bit much for already paying what I did. My therapist Shaunea was wonderful. She communicated quickly with me and advised me on the cheapest option for getting the extra form signed. Not her fault it was still expensive
By Cortney
Response from Pettable ESA· Feb 2, 2023
Hi Cortney, thank you for sharing your feedback about your experience with Pettable! We are taking note of your points and rest assured that we're doing our best to make our service better as we progress. Once again, thank you for trusting Pettable with your ESA needs!
They did a great job with everything and have the greatest customer service etc...
By amanda
Everything was done with in 24 hrs and I have my letter to give to my new landlord. Thank You, Peggy L.
By Peggy