Happy customer
Very professional and I highly recommend
By Melanie
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Very professional and I highly recommend
By Melanie
Fast and friendly. Talking with the Dr was easy and pleasant. Thank you so much.
By Candy
Pettable is a very positive and helpful experience. They are efficient and caring, and will listen. Highly recommend.
By Sarah
The process was quick and pain free. It’s totally covered me for housing. I recommend this service to anyone!
By Isabella
Really fast and reliable service! Within a couple of days, my dogs were both accepted as ESA's. Definitely recommend!
By Emilia
Great service from the therapist. This company is a scam. SAVE UR $150!!!! Leasing office denied my letter because it’s not from a PCP. Pettable will not issue refund unless I file a claim with HUD. Money back guarantee.. yeah no. Do not go through this website just contact a doctor.
By Do not use this W.
Response from Pettable ESA· Feb 14, 2023
Hi [email protected], we're sorry to hear about your experience with your landlord. As per HUD regulations, it says that a landlord cannot just refuse a disability accommodation; they need to engage in a dialogue with the tenant on how to resolve the disagreement. Please reach us at [email protected] so we can help you in filing a complaint and claiming your refund. We're here to help.
The therapist was nice and friendly and the process was very easy.
By Rashida
I had a great experience with Pettable, and especially with my provider. He was thorough and concise in the interview/screening, and super prompt in sending me my letter. He was also easy to talk to, and super responsive to any emails and issues i encountered with my difficult leasing company.
By Cameron