fast
fast, efficient, and compassionate service
By Sarah
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
fast, efficient, and compassionate service
By Sarah
The interviewee was understanding and listened well.
By Joseph
I loved the service they make sure the letter is professional. I appreciate pettable!
By Camille
They reacted quickly to my needs, and the consultant I worked with was polite and helpful.
By Denise
My therapist was extremely quick with getting me my letter, and I’m super relieved I’ll be able to take my dogs with me. However, I wasn’t thrilled to discover I had to pay an extra $50 for my therapist to fill out some forms my landlord requested.
By Kora
Response from Pettable ESA· Feb 16, 2023
Hi Kora, we are taking notes of your feedback and we appreciate you for sending this over. If you need further assistance with your ESA needs, please reach us at [email protected] so we can better assist you. Thank you.
Quick and easy!
By Zac
It was really easy and the doctors listens to my issues without interruptions and was very clear when we spoke.
By Dan
So very quick! Within a day (a few hours?)! Very surprised!
By Jainai