Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
I could’ve used a lot more direction as to how I’m gonna handle this in Airport in Restaurant with the paperwork. I’m still a little bit confused about people questioning me.
By yolanda
Response from Pettable ESA· Mar 13, 2023
Hi Yolanda, thank you for raising this concern. If you have any questions and you need further assistance about your letter, please do not hesitate to reach us [email protected]. We're here to help!
So easy and so nice! Definitely recommend. My house rental people is progress residential and they accepted my pet as a ESA, no questions asked once I submitted my letter. The letter is very formal and legit!
By Sandra
Response from Pettable ESA· Mar 16, 2023
Appreciate that you are satisfied with our service, Sandra! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
Simple and friendly process. Thanks so much
By Colleen
Response from Pettable ESA· Mar 16, 2023
Hi Colleen, we appreciate you taking the time to write feedback for Pettable. We wish you the best of luck!
Very easy to use and very helpful! Thank you!
By Malia
Response from Pettable ESA· Mar 16, 2023
Thanks for writing in, Malia! We’re happy to know that you are satisfied with our services. Thank you for trusting Pettable with your ESA needs!
Super easy and it worked!
By Adrian R.
Response from Pettable ESA· Mar 16, 2023
Thank you for sharing your overall experience with Pettable, Adrian! We wish you the best of luck!
False advertising
By Mary
Response from Pettable ESA· Mar 13, 2023
Hi Mary, we'd like to assist you better. Please reach us at [email protected] so we can resolve your concern. Thank you.
I had so much I was worried about and they relieved all of that so quickly. The person they gave me was very amazing, and listened to everything I said. Highly Recommend.
By Tyler
Response from Pettable ESA· Mar 16, 2023
Thank you for sharing your experience with Pettable, Tyler! we're happy that our clinicians were able to help you feel comfortable with the process. We thank you for trusting Pettable with your ESA needs!
It was direct and easy to do since it was over the phone. It was fair and precise.
By customer
Response from Pettable ESA· Mar 16, 2023
Hi [email protected], thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
