Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
It was easy to arrange the appointment with the therapist, and the therapist was respectful and helpful.
By Cynthia
Response from Pettable ESA· Mar 24, 2023
Hi Cynthia, thank you for sharing your experience with Pettable! We are happy that you have been accommodated accordingly and that you’re satisfied with our service. We appreciate your feedback and we wish you the best of luck!
Whole process was quick, easy, and efficient. Was able to certify both my kitties. Thank you, Pettable!
By Alexandra
Response from Pettable ESA· Mar 24, 2023
Appreciate your review, Alexandra! This will help our co-fur parents to feel comfortable with our process. If you need anything else, please do not hesitate to reach us at [email protected]. Thank you!
Fast easy painless process
By William
Response from Pettable ESA· Mar 24, 2023
Thanks for sharing your experience with Pettable, William! Feel free to reach out at [email protected] if you need anything else! :)
I had a great experience with this company.
By Anna
Response from Pettable ESA· Mar 24, 2023
Hi Anna, thank you for sharing your experience with us. We appreciate your feedback and we wish you the best of luck! Thanks for choosing Pettable!
My customer service email was answered within 20 mins. very helpful!
By Katharine
Response from Pettable ESA· Mar 24, 2023
Hi Katharine, thank you for sharing your experience with us. We're glad to know that we have been a good help. We appreciate your feedback and we wish you the best of luck!
It was a very easy process from start to finish. I am glad to know that if I do have any issues I can go back and chat with someone, or get more documents if necessary for legal purposes.
By Ceciley
Response from Pettable ESA· Mar 24, 2023
Thank you for sharing your experience with us, Ceciley! This will help our co-fur parents to feel more comfortable with our process. Thanks for trusting Pettable with your ESA needs!
Your help getting fazzo Lynn and I together in our new apartment was the best thing anyone has ever done for us.to be together forever and I can rely on her for emotional support and she can do the same for me. We are best friends and will be together forever.and that's all thanks to all of you.
By Laura
Response from Pettable ESA· Mar 23, 2023
Hi Laura, we're very happy to know that you'd be able to keep Fazzo Lyn with you as your ESA. Please feel free to contact us at [email protected] if you need anything else. As always, thank you for choosing Pettable with your ESA needs!
I had a wonderful experience with Pettable, I did have to purchase the extra documents package but I’d assumed I would have so it wasn’t a surprise. The only downside is the letter has a expiration date but with that being said I’d recommend pettable to anyone in need of a ESA
By Leah M.
Response from Pettable ESA· Mar 23, 2023
Hi Lea, we're glad to know that you have been accommodated accordingly by our team. We're also taking note of your feedback to better our service as we progress. Thank you for trusting Pettable with your ESA needs!
