Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Super easy and friendly!
By Riley
Response from Pettable ESA· Mar 27, 2023
Hi Riley, thank you for sharing your experience with us. This will help our co-fur parents feel comfortable with our process. Thanks again for choosing Pettable!
Dr. Tasha was a gem. She made an unbearable situation disappear. I’ll always be grateful to her for her compassion.
By Kyle
Response from Pettable ESA· Mar 27, 2023
Hi Kyle! Thank you for putting a good review with our clinician - Dr. Tasha! We'll make sure to send in your warm words to her! And thanks for choosing Pettable with your ESA needs. :)
I was helped by a very pleasant and helpful therapist by the name of Dawn. She asked me questions and I was able to answer for as long as I wanted. She seemed to really care about my situation and even gave me tips on how to be responsible with my new ESA letter and my furry boy. I would definitely recommend Pettable and I would certainly use it again.
By Rachelle
Response from Pettable ESA· Mar 27, 2023
Thank you for sharing your experience, Rachelle. We're happy that you have been able to confide with one of our clinicians and help you out with your ESA needs. Thanks for the recommendation and for choosing Pettable!
Easy to navigate site. Easy to set up and service was excellent.
By Mark
Response from Pettable ESA· Mar 27, 2023
Appreciate your review with our website, Mark! This will help our co-fur parents feel comfortable with our process. If you need anything else, please do not hesitate to reach us at [email protected]. Thank you!
It was really easy to get my ESA letter and the therapist was very empathetic to my situation. The only thing that I didn’t like was having to pay an extra fee to have a “verified” letter that is able to be searched. I feel like that should already be included in the overall price. Overall I still had a pretty great experience and it’s been so great having my dog to help me with my mental health.
By Tiffany
Response from Pettable ESA· Mar 27, 2023
Hi Tiffany, thank you for sharing your feedback about your experience with Pettable! We are taking note of your points and rest assured that we're doing our best to make our service better as we progress. Once again, thank you for trusting Pettable with your ESA needs!
Denied bc I’m a stand alone . No willingness to work with me
By Joshua
Response from Pettable ESA· Mar 27, 2023
Hi Joshua, we'd like to assist you better. Can you please reach us at [email protected] so we can understand your situation better and help you out. Thank you.
The whole process went smoothly. I was able to ask questions and they would respond in a way that made me know they had my back in getting things taken care of. I'm forever grateful.
By Aaisha
Response from Pettable ESA· Mar 27, 2023
Appreciate that you are satisfied with our service, Aaisha! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
The ESA letter that was provided to us is very helpful in our move for my husband Fredrick's medical & emotional needs. Thank You so very much for your speedy, accurate & very prompt service! Have a great day!!
By Fredrick
