Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Amazing assessment and fast turnaround with all necessary details. Thank you.
By Jennifer
Response from Pettable ESA· Apr 22, 2023
Hi Jennifer, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
Pettable was fantastic with speed of service, care and customer service communication. It was a quick and easy experience that will definitely have me recommending Pettable to others.
By Elaina
Response from Pettable ESA· Apr 22, 2023
Appreciate that you are satisfied with our service, Elaina! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
Pettable is simple and easy!
By Jaslyn G.
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your experience with Pettable, Jaslyn! We're happy that we're able to help with your ESA needs. :)
The process was so less complicated than getting the Service Dog iD. Pettable was flawless in its easy directions. I Highly Recommended it.
By Annette M.
Response from Pettable ESA· Apr 22, 2023
Appreciate that you are satisfied with our service, Annette! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
They were super quick and easy and very very helpful!
By Alekcia
Response from Pettable ESA· Apr 22, 2023
Thank you for sharing your overall experience with Pettable, Alekcia! We wish you the best of luck!
The overall process was incredibly simple and informative. Between the app and website, I had all the information and resources to help me feel good about who I was connecting with and the legitimacy of the credentials and letters provided. My provider was very friendly and professional - thank you Kia and Pettable!!
By Kye
Response from Pettable ESA· Apr 23, 2023
Appreciate your review of our website, Kye! This will help our co-fur parents feel comfortable with our process. If you need anything else, please do not hesitate to reach us at [email protected]. Thank you!
They were timely and convenient
By Jeremy
Response from Pettable ESA· Apr 23, 2023
Thank you for that short and sharp review for us, Jeremy! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
They are very helpful and I am happy with the service.
By Joanne L.
Response from Pettable ESA· Apr 23, 2023
Hi Joanne! We are glad that you have been accommodated accordingly and that you’re satisfied with our service. As always, thanks for trusting us with your ESA needs
