Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
They are a life saver . I’m so thankful and grateful I used them . Now I get to keep my pet and we are very happy . The apartment changed let rules snd I would have had to give up my cat. I need him for emotional support.
By Sally
Response from Pettable ESA· Apr 14, 2023
Hi Sally, we're happy to know that you are satisfied with our services. Thank you for trusting Pettable with your ESA needs!
The process was very easy and painless. Would recommend to anyone.
By Christa
Response from Pettable ESA· Apr 14, 2023
Appreciate your review, Christa! This will help our co-fur parents to feel comfortable with our process as well. If you need anything else, please do not hesitate to reach us at [email protected]. Thank you!
ZERO STARS. Horrible scam. They have stopped replying to my emails, so whoever is commenting back on these to “reach out to x email blah blah blah” you are so fake. This “company” is going down. How dare you prey on vulnerable people?
By Riley
Response from Pettable ESA· Apr 14, 2023
Hi Riley, as per our team, you were able to connect with one of our customer support specialist and was able to resolve your issues and concerns. Please let me know if you need further assistance so I can ask the team to call you and assist you with your needs. We're always here to help.
The Pettable reps were very helpful and got me in touch with the right people very quickly and met all my needs. Highly recommend them!
By Steven
Response from Pettable ESA· Apr 14, 2023
Thanks for putting a good review on our team, Steven! Happy to know that you have been accommodated accordingly. Thanks for choosing Pettable for your ESA needs!
Scam scam scam I called three times talked to the exact same person three times he was so rude and ugly if this was a real place they wouldn't talk to someone the way I just got talked to and hung up on because I told him I was reading the reviews and wanted to discuss the reviews with him
By Chris
Response from Pettable ESA· Apr 14, 2023
Hi Chris, we'd like to assist you better. Can you please send us an email at [email protected] so our customer support manager can look into this case and resolve your concern. Please know that your experience here at Pettable is our top most priority. We'll be on the lookout for your reply. Thank you.
VERY NICE PEAPLE
By Morelos
Response from Pettable ESA· Apr 14, 2023
Thanks for your feedback, Morelos! Happy to know that you are satisfied with our service. Thanks for choosing Pettable!
Excellent customer service! Friendly and helpful. I’m very pleased with the outcome. Thank you Mercedes for your patience and kindness.
By Shannon
Response from Pettable ESA· Apr 14, 2023
Appreciate your review with the Pettable team, Shannon! Please do not hesitate to reach us at [email protected] if you need anything else. All the best!
Great experience, dr. Laughman was great. Very quick response, I’m very happy I chose pettable.
By Trang
Response from Pettable ESA· Apr 14, 2023
Hi Trang! Thank you for putting a good review with our clinician - Dr. Laughman! We'll make sure to send in your good words to her! And thanks for choosing Pettable with your ESA needs!
