Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Very pleased with the professional and courteous support.
By Deniece C.
Response from Pettable ESA· Oct 19, 2023
Hi Deniece, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
I felt during our conversation Chris really listened to me. I actually felt heard.
By Vanessa O.
Response from Pettable ESA· Oct 19, 2023
We feel you, Vanessa! and we're happy that you have been able to confide with one of our clinicians. Thank you for trusting Pettable with your ESA needs!
I felt very comfortable talking to Victor. He was a good listener and sympathetic to my situation. I was able to get a ESA letter.
By K from N.
Response from Pettable ESA· Oct 19, 2023
Hi K, we're happy that you have been able to confide with one of our clinicians and felt comfortable with the process. We thank you for trusting Pettable with your ESA needs!
Once I applied for the ESA letter and had my call with the therapist set, everything went so quick and easy. I did an assessment online and than the call the next day. and my ESA letter by that night. So thankful for Pettable for making this experience smooth!
By Rachel V.
Response from Pettable ESA· Oct 6, 2023
Hi Rachel, thank you for sharing your experience with Pettable. We value how you feel at every step of the process and we're happy that you are satisfied with our service. Once again, thanks for choosing Pettable for your ESA needs! :)
Lots of appointment times, prompt response. Very personable therapist.
By David W.
Response from Pettable ESA· Oct 6, 2023
Thanks for choosing Pettable, David! Please feel free to send us a message at [email protected] if you have further questions or assistance. We're here to help! :)
I was really nervous to talk on the phone and Marie was really sweet and understanding. She was amazing to work with and very helpful. The process was easy to understand, along with no stress. I will recommend pettable to my friends if they are needing to do an ESA for their pets. Thank you so much for your help.
By Courtney P.
Response from Pettable ESA· Oct 19, 2023
We appreciate the recommendation, Courtney! We're happy that you felt comfortable with our process and that you have confided with our clinician. Thank you for trusting Pettable with your ESA needs!
I had a great experience, and it made things so easy!
By Alexander G.
Response from Pettable ESA· Oct 5, 2023
Hi Alexander, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
Mariah was fantastic and felt easy to talk to despite my anxiety!
By anthony B.
Response from Pettable ESA· Oct 5, 2023
Hi Anthony, we feel you! and we're happy that our clinicians were able to help you feel comfortable with the process. We thank you for trusting Pettable with your ESA needs!
