Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Great and easy communications with the therapist. Fast delivery of the letter.
By James W.
Response from Pettable ESA· Jan 23, 2024
Thank you for your feedback, James! Glad to know that you're able to receive your letter in a timely manner. Please feel free to reach out again if you need anything else. Again, thank you for choosing Pettable with your ESA needs!
The process was easy to do. Quick and very understandable.
By Christina G.
Response from Pettable ESA· Jan 22, 2024
Thanks for your insight, Christina! Glad to know that you found our process quick and understandable. Thank you for trusting Pettable with your ESA needs!
I'm thankful for pettable, now I can have my ESA with me. It's helped me mentally so much.
By Courtney K.
Response from Pettable ESA· Jan 22, 2024
We are thankful to you as well, Courtney! Thank you for trusting Pettable with your mental health and ESA needs. This means a lot to us!
Pettable is awesome! The entire process was easy and convenient. Their communication is phenomenal. My therapist Stephanie was great. Can’t thank you enough.
By Jody M.
Response from Pettable ESA· Jan 22, 2024
Thank you for your feedback, Jody! We are happy to know that you found our process easy and convenient on your end. Please feel free to reach out again if there's anything else that we can do for you. Once again, thank you for trusting Pettable with your ESA needs!
Exactly what I needed. 0 hassle from my complex and quick service from the Dr. Thanks so much!
By Me C.
Response from Pettable ESA· Jan 22, 2024
Thank you for sharing your experience with us, Me Ca. Awesome to know that you did not experience any hassle on your landlord's end! Thank you for trusting Pettable with your ESA needs!
I had the pleasure of speaking and working with Kya Miller, LICSW, LCSW. I couldn't say a negative thing about my experience because Kya made it so simple and comfortable for me. She was quick and to the point but also had a sense of calmness about her that made the experience less intimidating.
By DIANA D.
Response from Pettable ESA· Jan 22, 2024
We appreciate the recommendation, Diana! Glad to know that Kya helped you feel at ease with our process. We'll make sure to share your insights with her. Thank you for trusting Pettable with your ESA needs!
Very great experience with this company! Thank you for helping me get my pet ESA Certified! The doctor I worked with was very kind & thorough, & even had my letter ready before promised!
By Angie M.
Response from Pettable ESA· Jan 22, 2024
Thank you for sharing your experience with Pettable, Angie! We're happy to know that our provider was able to help you with your needs accordingly. Please feel free to reach out again if you need anything else. Again, thank you for choosing Pettable!
Such a smooth, easy, & stress-free process to renew my ESA letter. Thanks Pettable!
By Katie T.
Response from Pettable ESA· Jan 19, 2024
Thank you for your renewal purchase, Katie! We're happy to know that you still found our service as easy and stress-free. We look forward to serving you again soon. Once again, thank you for always choosing Pettable!
