Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Simple and sweet.
By Lee G.
Response from Pettable ESA· Jun 21, 2024
Thanks for the 5-star rating, Lee! We're glad to hear you found the process simple and sweet. If you need any further assistance or have any questions, please feel free to reach out. We're here to help! Again, thank you for choosing Pettable!
Once Pettable was able to make contact with Dr. Wehrle, he contacted right away and we went over any new material and health concerns. We had a great chat and he was able to reissue my certificate for another year.
By Susan M. H.
Response from Pettable ESA· Jun 21, 2024
Hi Susan! Thank you for sharing your experience! We're delighted to hear about the call made with Dr. Wehrle, where he reached out promptly and addressed your new material and health concerns. It's great to know you had a productive chat and that he was able to reissue your certificate for another year. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Once again, thank you for always choosing Pettable!
Kya Miller, LICSW, LCSW was very helpful in providing information with a friendly tone, while remaining positive and professional. Kya was able to answer questions without hesitation and even providing a bit of humor during the call.
By Joshua C.
Response from Pettable ESA· Jun 6, 2024
Hi Joshua, Thank you for sharing your experience! We’re delighted to hear that Kya Miller was helpful, friendly, and professional while providing information. It's great to know that she answered your questions confidently and added a touch of humor to the conversation. Your feedback is greatly appreciated!
Setting up appointment was easy. Therapist called right on time, and I had letter within minutes. I’m moving from Arizona to Washington state, and the new landlord/management team required ESA or $650 deposit per animal (PLUS $50/month per animal). Since my two dogs are definitely emotionally and physically therapeutic, using this service was a great option. I’m telling everyone I know about Pettable!
By Elizabeth
Response from Pettable ESA· Jun 6, 2024
Hi Elizabeth, Thank you for sharing your positive experience with us! We're glad to hear that setting up the appointment was easy, the therapist was punctual, and you received your letter promptly. It’s wonderful to know that obtaining an ESA letter helped you with your move from Arizona to Washington state, avoiding significant pet deposits and fees. We appreciate you recommending Pettable to others and are thrilled that our service could support your needs. Once again, thank you for choosing Pettable!
The process was straightforward, productive and very well organized!
By Seth D.
Response from Pettable ESA· Jun 6, 2024
Thank you for your positive feedback, Seth! We’re delighted to hear that you found the process straightforward, productive, and well-organized. Your satisfaction is important to us, and we appreciate you sharing your experience. Once again, thank you for choosing Pettable!
The website has SO MUCH information! The application process was straight forward. Scheduling the meeting was a breeze. Adding another letter was convenient. Payments were quick and accurate. The customer support representatives are knowledgeable and willing to help with all questions and concerns. With all of the options out there, I'm very pleased to have chosen Pettable. They are the largest pool of knowledge, are transparent, and the total was actually more affordable than others out there.
By Priestess D.
Response from Pettable ESA· Jun 5, 2024
Hi Priestess, Thank you for your fantastic review! We’re delighted to hear that you found our website informative and the application process straightforward. It’s great to know that scheduling your meeting, adding another letter, and making payments were convenient and accurate. We’re especially pleased to hear that our customer support representatives were knowledgeable and helpful with all your questions and concerns. Your kind words about our transparency, affordability, and extensive knowledge pool mean a lot to us. We appreciate you choosing Pettable and are grateful for your feedback!
Christopher was prompt, available and incredibly helpful.
By Mary L.
Response from Pettable ESA· Jun 5, 2024
Thank you for your kind words, Mary! We’re thrilled to hear that Christopher was prompt, available, and incredibly helpful. Your feedback is greatly appreciated and encourages us to continue providing excellent service. Once again, thank you for trusting Pettable for your ESA needs!
The therapist is super responsive and helpful!
By Kalie E.
Response from Pettable ESA· Jun 5, 2024
Thank you for your positive feedback, Kalie! We’re delighted to hear that the therapist was super responsive and helpful. Your satisfaction is important to us, and we appreciate you sharing your experience. Once again, thank you for choosing Pettable!
