Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,350 reviews
Pettable ESASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,350 approved reviews, newest moderated first
Quick, easy, and worked like a charm. Thanks!!
By Ansley D.
Response from Pettable ESA· Jun 24, 2024
Thank you for the review, Ansley! We're thrilled to hear that the process was quick, easy, and worked like a charm. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Pettable!
Thr renewal process was quick and easy...I would 100% recommend Pettable
By Kimberly B.
Response from Pettable ESA· Jun 24, 2024
Hi Kimberly! We're delighted to hear that the renewal process was quick and easy for you. Your 100% recommendation means a lot to us. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Thank you for choosing Pettable!
Pettable was rated #1 in multiple articles. They actually do things right. You actually talk to a therapist. I am impressed.
By Eugenia N.
Response from Pettable ESA· Jun 21, 2024
Thank you for your kind words, Eugenia! We're thrilled to hear that you found Pettable to live up to its top ratings. It's great to know that you appreciated talking directly to a therapist and that our service left a positive impression on you. Your feedback means a lot to us! Thank you for choosing Pettable!
I had a great and smooth experience with Kya Miller.
By Krystal
Response from Pettable ESA· Jun 20, 2024
Hi Krystal! Thank you so much for your 5-star review! We are thrilled to hear that you had a great and smooth experience with Kya Miller. Your positive feedback means a lot to us and encourages our team to continue providing excellent service. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you again for choosing Pettable!
I felt cared for and heard. I enjoyed speaking with my provider and had excellent interactions with the customer service as well. Very appreciative.
By Alicia
Response from Pettable ESA· Jun 20, 2024
Thank you so much for your kind words and the 5-star review, Alicia! We are delighted to hear that you felt cared for and heard during your interactions with your provider and our customer service team. Your appreciation means the world to us, and we’re thrilled to know you had an excellent experience. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you again for choosing Pettable and for your wonderful feedback!
Everything about this process was stress free and easy! Thank you for your help!
By Jessica T.
Response from Pettable ESA· Jun 20, 2024
Thank you for your review, Jessica! We're delighted to hear that you found the process stress-free and easy. Your satisfaction is our top priority, and it’s great to know that we could provide the help you needed smoothly. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you again for choosing Pettable!
The therapist that was contracted by pettable was incredible, she listened to me. In the short time I spoke with her I felt like it would be great to have a therapist like that in my area for general therapy.
By Angie
Response from Pettable ESA· Jun 20, 2024
Thank you for your feedback, Angie! We're delighted to hear that you had such a positive experience with the therapist contracted by Pettable. It's wonderful to know that she listened to you and made a significant impact in a short amount of time. Your feedback reaffirms the quality of professionals we aim to connect our clients with. We hope you find someone just as incredible for general therapy in your area. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Pettable!
Very pleasurable experience. I was able to talk to a licensed therapist fast and she was clear about the steps I needed to take for my own mental health and well-being. I was able to get the paperwork I needed quickly for my cat to be able to move into a new place with him.
By Kylie R.
Response from Pettable ESA· Jun 20, 2024
Thank you for the 5-star review, Kylie! We're delighted to hear that you had such a positive experience with one of our therapists. It's wonderful to know that she listened to you and made a significant impact in a short amount of time. Your feedback reaffirms the quality of professionals we aim to connect our clients with. We hope you find someone just as incredible for general therapy in your area. If there's anything else we can assist you with, please don't hesitate to reach out. Once again, thank you for trusting Pettable for your ESA needs!
