Great experience
My dog loves her new Jax and Bones bed! It is perfect and is as decribed online! The only thing I found to be odd, was that it took almost three weeks for the item to ship out. We love the product! Thank you, PetSwag
By Whitni
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
282 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PetSwag truly cares about the lives of animals all around the world. We strive to make the lives of pets and owners better with our unique and helpful products.
PetSwag (petswag.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 200 reviews with 5 stars · Clear filters
My dog loves her new Jax and Bones bed! It is perfect and is as decribed online! The only thing I found to be odd, was that it took almost three weeks for the item to ship out. We love the product! Thank you, PetSwag
By Whitni
Great customer service to get something shipped for xmas. Thanks
By Eric
excellent service. ordered carriers close to christmas and the 1 day processing helped get my order out quickly so i received it earlier than the eta. Very happy to have my order in time for the holiday. Thank you!
By Venessa
I placed an order and within 15 minutes had an email that my item had shipped - incredible! Arrived two days later. High quality - a world of difference from the prior seatbelt (purchased off the shelf at a chain store) we had for our dog. Highly recommend this company!
By Patricia
nothing to complain about 10/10
By Nicholas
Awesome products, fast shipping and great service! If you want the best for your pets, look no further than PetSwag!
By Christina
I was able to apply a third-party coupon without difficulty; the website was easy to navigate; I received exactly what I ordered very promptly.
By Hilary
Fair price, as described, prompt delivery....would use them again.
By L.M.