Fast Shipping, Great customer service!
Great selection, super fast shipping, very responsive on returns. would buy from them again!!!
By EmiI
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
282 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PetSwag truly cares about the lives of animals all around the world. We strive to make the lives of pets and owners better with our unique and helpful products.
PetSwag (petswag.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 200 reviews with 5 stars · Clear filters
Great selection, super fast shipping, very responsive on returns. would buy from them again!!!
By EmiI
Shipped fast and in great condition!
By Sarah
I changed my mind after placing the order and Doug from customer service said there would be no problem with the color change. The package arrived nicely packed and with the item in the color I requested changed. :-) Happy to recommend.
By Joanne
I had bought the same item through Touch Of Modern which came damaged , then returned and a replacement was meant to come which never did - shameful but Petswag picked up the pieces and were awesome
By stephen
First of all I ordered the Sleepypod Air and got it about $20. less than anyplace else.....then free shipping.....then it arrived a day sooner than promised. I am very happy with PetSwag (and with the product) My little toy English Spaniel.....fits nicely and is now traveling in my car safe and sound with a secure seat belt holding him in his pod. (He weighs about 11 pounds) I will be back PetSwag.......Very happy!
By MAUREEN D.
Fast service!!!
By IVETTE
I ordered the SleepyPod and received it like 2 days later. Super fast shipping and got exactly what I wanted.
By Savannah
Good service, fast delivery... My dog loves his new bed
By matt