Good First Time Buying Experience
The price was the best I found and the shipping was fast. The product came to me in good condition. This was my first time ordering from PetSwag and I would definitely order from them again in the future.
By Heather
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
282 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PetSwag truly cares about the lives of animals all around the world. We strive to make the lives of pets and owners better with our unique and helpful products.
PetSwag (petswag.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 200 reviews with 5 stars · Clear filters
The price was the best I found and the shipping was fast. The product came to me in good condition. This was my first time ordering from PetSwag and I would definitely order from them again in the future.
By Heather
After looking at the reviews of many different dog beds, I decided to purchase this bed. On every site I looked at, this bed was given 5 stars. Although it may seem a bit pricey, it is absolutely worth it. The materials and construction are superior. And, most importantly, my dog LOVES it! As soon as it arrived, I took it out of the shipping box and put it on the living room floor. My girl got in it immediately, no hesitation! (FYI, because I wish more people had listed the size bed they bought AND the size of their dog, I ordered a small for my 18 lb. terrier-mix, who is long legged and somewhat slim, not short and compact.) I wasn't sure it would be big enough because of her long legs but it is perfect. A medium would have been too big, so I believe the sizing chart is accurate. She likes to curl up when she sleeps. If your dog like to spread out, you may need to order a size up. I would absolutely recommend this high-quality bed.
By Rebecca
The fabrics and construction of the Jax and Bones products I purchased were definitely worth the money. They colors and fabrics complement my home decor.
By Julie
I was able to find the product I wanted; it shipped same day and arrived as expected.
By Terese
Easy to use website. Full order delivered as promised with absolutely no issues. I would use PetSwag again and have no hesitation recommending them to others.
By David
I received my harness follow the directions. I couldn't get it adjusted right and there were two tabs I didn't know what to do with. So I email service and got an answer. I am very happy with harness my dog stays where I put her.
By Susan
This was truly a great company to deal with...very efficient and had exactly what I was looking for..Very pleased and would definitely recommend them to anyone and everyone:)
By Linda
I ordered the sleepypod clickit sport harness. Ordered on a Sunday, shipped on Monday. Received when they said. Nice to work with a reliable company. No hesitations to order from them again.
By MB